Good company I think they try
I like the people I deal with on the phone NP Megan and Leah when I need to get a message to Megan. I don't like the phone calls that there is no one there when I answer and the phone calls that I can not understand the person calling. I wish they spoke more clear English.
By HARRIET LOU P.
Response from Fem Excel· Oct 1, 2026
Dear Harriet We’re sorry to hear you’re still struggling with your sleep and understand how frustrating it can be when you’re not feeling the improvements you hoped for. Finding the right treatment plan can sometimes require adjustments over time based on your symptoms, response to treatment and clinical assessment, not lab results alone. We’d really like the opportunity to review how you’re feeling and discuss your concerns about your current treatment. A member of our team will be reaching out as a priority to help arrange the appropriate follow-up with your Fem Excel provider. Alternatively, you’re welcome to contact us directly through your patient portal or call Member Support at (833) 625-3392, and we’ll be happy to help. - The Fem Excel Team