Fedex DeliveryReviews of fedex-delivery.co

Purchased next day delivery for an important gift for a family member. Did not arrive and when chased was clear they couldn't care less. 4, yes 4 days later the parcel was still showing as stuck in their network and when speaking to customer services, they blamed it on integration with TNT. Not good enough.

Its been a very bad experience through delivery of the parcel. Customer service talking rudely, not giving proper response and even dont value for the customer. Keep delaying with the service and its annoying me. I dont know what kind of company it is. 😡😡😡

Incompetent people and processes. I was away so thought send to my local collection site easy. Email says it’s delivered to my home ? Odd as it’s not tootle off to the collection site.. he has my parcel but needs I’d and collection QR code. The email has neither okay he says I’ll trigger it again. Get the email black space for qr code and code that does not work. Can’t give me the parcel so after hours of digging into there rubbish maze of a website I get the nasty live chat (the cust ser numbers are dead just says number does not exist). All very helpful until I want some resolution , can’t redirect can’t send me code directly.. driver needs to drive out and rescan ?? Odd clearly a cock up being covered up. Frankly a disgrace for a company and hide there incompetence in process and non customer centricity. The circle of hell has a playmate for Hermes and these guys playing tag

Sorry, here is yet another bad review to add to the already 95% already shown. Fedex has held my passport in their Southampton 'station' for over a month, without informing me. They made ONE attempt, but never got to my house as they 'ran out of time' It went back into the system and no re-scheduled delivery was made. I only found out about this after speaking to the Passport Office and having to wait 1hr 46 mins for them to answer. A further 55 mins I had to wait for FEDEX to answer to which I was told that they would 'attempt' another delivery. They said it has been rescheduled for Mon 15th - today - but no delivery. On the tracking page they have now rescheduled it again stating that the delivery is CRITICAL ! Why the Passport uses them is beyond me. An American company to boot. Don't we have a UK sourced company who I am sure can give a better service!!

Put a clearly hand printed, large sign on the exterior garage wall that faces the driveway and the street that reads, 'DO LEAVE BOXES HERE. PLEASE PUT THEM ON THE PORCH,' with an arrow clearly pointing in the direction of the porch. The porch is easily accessible. It has a ramp. It is visible from the street so there's no threat of harm to the driver. Why, then, was the package put under the sign on the driveway and not on the porch. In the delivery notice I received in my email it says it was put on the porch. Nope. It wasn't. I have a photograph. I may stop doing business with companies that use FedEx because their delivery folks can't seem to follow clear, simple instructions.

TO ALL SHIPPERS!!! Quit using this bull-***t Company. Take a good look at the reviews here and make your customers happy by finding a better way. I have had nothing but bad experiences with them and it does no good to complain.

Well it looks like I don't have to say much that has not been said already. I have waited over 3 months now for my product from Wizards of the coast who then add insult to injury and send by FedeX. Fedex tracking system is useless and keeps amending eta. and advising "on Time". Latest eta for me is now "by the end of the day" lmao well you guys got 33mins to go if I don't go to bed after a tiring shift.

First, it arrived 25min away in the morning this last weekend but changed to "delayed" while it sat at that same place for 1.5 days. Today is the second time in which FedEx drivers were too lazy and unprofessional to actually deliver the package to the door. We have a gate at top of the porch that opens outward. They didn't even attempt to put it by the door or onto the porch, it was thrown onto one of the 6 steps going down from the gate right by the sidewalk where people walk. I called them the last time after the driver stacked 3 boxes onto the steps, effectively blocking the gate from opening, in that instance I had to ask a neighbor to help me since I couldn't get out to get boxes. I offered to send them the video feeds, but they declined. Clearly, nothing was done since it happened again today. Drivers need training on how to deliver in a professional manner, especially in this time of porch pirates. Leaving packages close to the sidewalk rather than at the door/porch is absolutely unacceptable!