Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
149 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A top-rated U.S. commercial flagpoles store, Federal Flags offers quality American flags, flag poles, car dealer supplies & much more to market your business.
FederalFlags.com (federalflags.com) has 149 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
149 approved reviews, newest moderated first
Product was as shown on website. We bought a 30 ft pole and communication via e-mail was excellent. Driver contacted us prior to delivery to confirm address and make sure day and time would work for us. Instructions for installing ourselves were very helpful.
By Anne
Very friendly, accommodating and knowledgeable.
By Jody
Had what I wanted, shipped immediately, works as advertised.
By James
Lena is amazing! Not only can she get me the technical information i need in 5 minutes, she gets the flagpole to me a lot sooner than we planned, which is great! My go to flagpole stop~!
By Lisa V.
Excellent products and service
By Robert
they make it easy to get what you need, very pleased.
By Russell
I had purchased an outdoor, Washington State flag for my home earlier this year. I bought the outdoor flag for indoor display because - I believe - the official indoor version of the Washington State flag has gold fringe on its edges that I don't find particularly attractive. The flag I bought is great...very durable nylon, with great detail on applique patches of the seal of Washington State that are professionally stitched on. Since there is a patch on both sides, the flag displays correctly no matter which side you view. I have my flag displayed vertically. I did the research, and I believe Washington's head needs to point to the left when the flag is displayed in this way. I had wanted to also purchase a 48 star U.S. flag from FederalFlags (or other historical U.S. flags), but they didn't have what I wanted (as I recall). I would like to have these historical flags with the stars stitched into the union, but I believe the 48 star flag that FederalFlags had on offer had applique stars. That is okay, just not what I wanted. Great job from this on-line retailer...quality product, with timeline shipment and delivery!
By Gary
We replaced our telescopic flag pole after it wore out with this sectional pole. We love it! It is very well made and was easily installed. I suspect that I will never need to replace it but if I ever do, I would buy another one in a heartbeat.
By Michael
