Not satisfied
Not satisfied. 1st time purchasing from here and sneakers were too big and they wont let me return nor exchange them. Their return policy is NO RETURNS. Will not buy from here again
By Angela M.
Monday, November 9, 2026 · Customer reviews of US businesses
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739 reviews
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FEATURE has been providing iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, it has since transformed into a movement of fashion, music, and art—the three pillars of the FEATURE DNA. Home to over 120 of the most exclusive top-tier brands from Nike and Stone Island to Rhude and Comme des Garçons, FEATURE also offers an in-house private label of essential ready-to-wear apparel, graphics, headwear, and accessories. From its online storefront to its original location in Chinatown, Las Vegas and a flagship store in the Wynn Plaza Shops, FEATURE’s unparalleled experience has spread into Calabasas, CA and a brand-new location in Scottsdale, AZ.
FEATURE (feature.com) has 739 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
739 approved reviews, newest moderated first
Not satisfied. 1st time purchasing from here and sneakers were too big and they wont let me return nor exchange them. Their return policy is NO RETURNS. Will not buy from here again
By Angela M.
Im in love with my shoes. Also they have the most fastest shipping ever!
By Alexa C.
Very smooth transaction, relatively fast shipping & sneakers were in DS condition. Only complain is their no return policy on 30% sale items is a rigid bummer. While my purchased sneaker where in transit the price dropped to further 50% off even before receiving my shipment. But overall I highly recommend this shop & already made a 2nd purchase of same sneaker (1 to rock & 1 to stock). Feature, keep up the nice niche job & i hope to visit store 1 day in person.
By HAK
Fast shipping! Products come as promised! Fast tracking info and order confirmation
By Nico S.
Love It Its Really Nice Quality & Thick
By Tati M R.
Package was ordered shipped and delivered safely 🤙
By Eric H.
Best customer service ever thank you.
By Daniel A.
Great products at a great price!!!
By Raequan M.