Feature is the best
Feature is the best! Timely shipping, great quality. Customer service always delivers.
By TARRON H.
Monday, November 9, 2026 · Customer reviews of US businesses
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739 reviews
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FEATURE has been providing iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, it has since transformed into a movement of fashion, music, and art—the three pillars of the FEATURE DNA. Home to over 120 of the most exclusive top-tier brands from Nike and Stone Island to Rhude and Comme des Garçons, FEATURE also offers an in-house private label of essential ready-to-wear apparel, graphics, headwear, and accessories. From its online storefront to its original location in Chinatown, Las Vegas and a flagship store in the Wynn Plaza Shops, FEATURE’s unparalleled experience has spread into Calabasas, CA and a brand-new location in Scottsdale, AZ.
FEATURE (feature.com) has 739 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
739 approved reviews, newest moderated first
Feature is the best! Timely shipping, great quality. Customer service always delivers.
By TARRON H.
I like that you do raffles in-house instead of through an outside company but you should offer the option to withdraw my raffle entry.
By Leon S.
Service was good. Everything was good. I got my product in time and intact. I recommend this.
By Gabriel E.
Thank you for allowing me to purchase real Authentic shoes ... Gratitude
By customer M.
Took longer than expected, but it arrived as advertised
By Brian
When I was purchasing the computer froze up and I didn’t think the purchase went through as soon as I noticed the charge I emailed to cancel the order per the website I was told in the reply email that I couldn’t cancel the order when the website didn’t say anything about that particular shoe not being able to cancel so I thought that was wrong on feature also the shipping took so long to receive I was not happy at all with feature and it’s poor customer service I will not be buying anything from them again and I will make sure anyone I know doesn’t either
By Steve G.
Shipping sucks, didn't update for over a week and I still don't have my product yet.
By Willie W.
Sneaker drops, and clothing styles I can wear.
By Ed G.