Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
131 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2017, FBsport is now an increasingly well-known brand, which provides outdoor and gymnastics products with quality yet cheap prices.FBsport prides itself on offering quality-wise excellent products and hazard-free service.Customers being happy is our priority.
FBsport (fb-sport.com) has 131 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
131 approved reviews, newest moderated first
Hat alles sehr gut geklappt, schnell geantwortet, die Ware war sehr schnell da, und mit dem Produkt sind wir sehr zufrieden!
By Daniela G.
Response from FBsport· Apr 8, 2024
So glad to know that you are satisfied with the purchase. Thank you for your kind review.
Schneller & freundlicher Service Super Produkt
By Anita R.
Response from FBsport· Mar 5, 2024
Thank you so much for your kind review. So glad to know that you are satisfied with our product and service.
Easy ordering and speedy delivery, brilliant service from ordering to delivery.
By sarah
Response from FBsport· Mar 4, 2024
Thank you for your review.
Ho contattato l'azienda per risolvere un problema riscontrato. Senza tanti formalismi hanno risolto il problema in maniera seria e professionale in 4 giorni. Esperienza positiva acquisterò ancora i loro prodotti !!!
By Massimo N.
Response from FBsport· Feb 1, 2024
Thank you so much for positive feedback. Customers being happy is our priority.
Schnelle Zustellung, unkomplizierte Abwicklung
By Sabine G.
Response from FBsport· Feb 1, 2024
Thank you so much for sharing your review.
I recently bought the 4 x 2 meter AirTrack from FB-Sport as a Christmas gift for our daughter. The ordering process was straightforward, and the delivery was prompt. The dimensions of the AirTrack are perfect, and it inflates quickly to its 20 cm thickness. Our daughter thoroughly enjoys using it. However, upon unpacking, I noticed deep dents, almost resembling small holes, along the entire 4-meter length where the AirTrack had been folded. While I haven't confirmed any air loss yet, the appearance of these dents raises doubts about its long-term durability. I am concerned about the quality of the product. I took pictures of the dents and reached out to FB-Sport's support for a replacement due to the concerns about potential air leakage. Initially, there was no response, but after a friendly reminder, I was informed that the dents were a result of folding during packing and should not affect functionality. Despite this assurance, I worry that the quality of the rubber may lead to future issues, especially with repeated folding after its use. Regrettably, no replacement was offered, even after requesting one. This experience has left me with reservations about the overall quality of FB-Sport's AirTrack. While the dimensions and utility of the product are fantastic, the apparent low quality of the rubber and the lack of a replacement option make it difficult for me to recommend FB-Sport to others. I fear that, although the issues may not be immediately apparent, the product might lose air through these dents after further use, potentially outside the warranty period.
By Alex Z.
Response from FBsport· Jan 15, 2024
Hi Alex, so truly sorry for the problem. Our support did receive your email, and replied to it. We are sorry that they did not offer you the best soution. Our support just sent you another emai. Please check it. We would be highly appreciated if you could give us a chance to make things prefectly right. Thank you.
We are so grateful that customer service helped us resolve our issue so quickly and courteously. We love our tumble track. What a worthwhile purchase!! Thank you.
By Jami
Response from FBsport· Jan 15, 2024
Thank you for your review. We always believe that customers being happy is our priority, and we try our best to accomplish that.
It was very good quality!!
By Alena T.
Response from FBsport· Jan 15, 2024
Thank you so much for your kind review. We really do appreciate it.
