purchasing manager
Everyone there is very friendly and helpful
By KRIS HARTLEY/ CS1 S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
344 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At FastoolNow.com we have over 30 years of experience in the construction tool industry. We are family owned and operated in Michigan. We not only sell products online, but you can also visit our showroom! We are a proud member of STAFDA, and look forward to serving all of your tool needs.
FastoolNow.com (fastoolnow.com) has 344 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
344 approved reviews, newest moderated first
Everyone there is very friendly and helpful
By KRIS HARTLEY/ CS1 S.
Superfast service Love it
By RUBEN A.
The shipping was faster than we expected. Overall the service was good.
By SK
Items as described and quick shipping. Thank you for the great service.
By Douglas D.
Ordered a ReelCraft hose reel July 23, received an email 1 week later confirming shipping. However, upon closer inspection, it was confirmed to be shipped August 28... The item was "in-stock" when purchased. Now, just waiting 6 weeks while $1,000 is just hanging out there in the ether for an "in-stock" product. I will be ordering three more of these items, for a total of 4, but, will not be using Fastoolnow again. I am shopping now to see who else has them in stock and can ship 1 faster for testing purposes and return of this item to fastoolnow.
By Man Sans H.
Response from FastoolNow.com· Aug 10, 2021
Hello - We portrayed that this item would ship in 2-3 weeks on our website, and I am sorry that it is taking a week longer than expected. We will review the lead time displayed on this particular reel and portray this better to our customers.
Fast and correct, does it get any better?
By Laura K.
Great prices and some of the fastest shipping ive seen. Worth shopping here.
By Ian M.
Great company to deal with, very professional and helpful with my order. Looking forward to receiving the drill press I ordered.
By New Mexico J.