Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
344 reviews
FastoolNow.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At FastoolNow.com we have over 30 years of experience in the construction tool industry. We are family owned and operated in Michigan. We not only sell products online, but you can also visit our showroom! We are a proud member of STAFDA, and look forward to serving all of your tool needs.
FastoolNow.com (fastoolnow.com) has 344 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 2 reviews with 3 stars · Clear filters
I received my air reel but T my water reel will not be delivered until November.
By Shane Matthew C.
Response from FastoolNow.com· Sep 5, 2023
Hello - we were able to ship you another similar reel that we had in stock for the same price. Thank you for business!
They said they had it and shipping was delayed a week because they did not have it in stock . I also asked for expedited shipping and did not see any discount or refunds on it. And ofcourse it will be due to covid not because they sold something they did not have.
By Arthur
Response from FastoolNow.com· May 20, 2021
Hi Arthur, thank you for your order and feedback, we appreciate it! We apologize for any delay as the item you ordered ships from the factory & has a 5-7 business day lead time. We try our best to make this clear and is indicated on the product page. We also reached out to let you know there would be a lead time when you ordered it. Let us know if we can help with anything else!