Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
344 reviews
FastoolNow.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At FastoolNow.com we have over 30 years of experience in the construction tool industry. We are family owned and operated in Michigan. We not only sell products online, but you can also visit our showroom! We are a proud member of STAFDA, and look forward to serving all of your tool needs.
FastoolNow.com (fastoolnow.com) has 344 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
344 approved reviews, newest moderated first
I ordered a cross cut mill bit on 4/21/22. I paid for over night shipping, it didn't arrive till 4/28/22. I ordered a part from Grizzly the following day , regular shipping. It arrived 4/27/22. I would like my over night shipping refunded.
By Steve H.
Thanks for your prompt shipment of 14 Famag classic Forstner bits, these are not easy to find in the US because of their quality, size (my order was for bits only over one inch) and cost. The purchase went off without a hitch.
By PAUL
Some of the best communication I’ve received anywhere for any sale ever!
By Clifton C.
I ordered my tool a month ago and it’s still awaiting fulfillment…..I’m so angry, I would have never have purchased this from you had I known this was going to be the outcome. I needed this for metal training at work over three weeks ago
By Thomas D.
Response from FastoolNow.com· Apr 25, 2022
Hi Thomas - Sorry for the delay on your order from 3/22, it was unexpectedly backordered with the manufacturer. I do show it was shipped out earlier than their ETA and delivered on 4/18. Let us know if we can help with anything else.
Great Service. Fast shipping. Thanks!
By Gonzalo R.
I buy a lot of screws every year and they always arrive quickly. Customer service is also excellent.
By Ben
Very fast delivery and the product was exactly was pictured
By Jesse W.
Great customer service and great shipping times.
By Kyle A.