Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
86 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
• Eco-friendly hand-embroidered patches, clothing, accessories & other custom goods inspired by the golden age of American traditional tattooing & other iconic vintage imagery •
Fast Doll (fastdoll.com) has 86 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
86 approved reviews, newest moderated first
Caroline was so great and easy to work with. Even though my first order was small Caroline answered all of my questions quickly, thoroughly and thoughtfully. Quick delivery and fun packaging! I’ll be ordering more FAST DOLL chain-stitched items in the future! Bandana is PERFECT!
By H W.
FAB experience!! Caroline is the most talented, gracious, and kind. Can't wait to work together again!!
By Olivia
“Fast” in name only. Ive never in my life had such poor service or an order turn into such an odyssey. After initially contacting Caroline about an item she had listed on etsy, she offered her website as an ordering option. DO NOT ORDER FROM HER SITE! You will be helpless. I ordered from her site. I was helpless. I never received a confirmation or any communication at all. I eventually started messaging her on etsy every month or two and invariably got the same promises and excuses. Over and over. To the point where I suspected I was chatting with a bot. I finally (surprisingly!) got my order after OVER A YEAR! And I only got it because I ordered something inexpensive through her etsy in order to leave a review. If you want a nice patch and a hobby for the next year, you have come to the right place.
By Reid G.
Response from Fast Doll· Sep 27, 2024
Hi Reid — I really hope that you know that I am doing the best that I can as one person operation who is very overwhelmed and I hate that you had to experience this. I’ve had to endure some of the worst events of my life this past year, and I appreciate how kind and considerate you have been. I’d really love the chance to do something for you to hopefully improve your reviews, but I understand where you’re coming from. Hopefully you are happy with the patches — I do make every one of those by hand with a needle and thread and without a machine. Thank you again for your consideration. I’m just doing my best and trying to run my business as best I can. Again, thank you for your honesty and candor. I am going to learn from this and continue to move forward.
My jackets turned out so cute! Cannot wait to give them as gifts.
By Ali
I have several products HANDMADE by Caroline with Fast Doll. I cherish every piece. From shirts, to patches, to tote bags. Each time I see she has a new product I rush to the store to get it! Also she is one of the nicest people I've ever met. To anyone complaining about how long it takes needs to take a deep breath and understand she is only one person who puts many hours into each piece. Shame some people don't understand how a small business works!
By Meg H.
Fast Doll has beautiful, timeless handmade and hand stitched pieces! So much to choose from. I received a personalized, chain stitched bandana and went back for a custom rose patch. I returned a third time for her "mama tried" hat and I LOVE every single item. Her work is truly extraordinary. Especially so because her pieces are designed, drawn and stitched by her. If you have an idea for a custom piece, she'll thoughtfully design, draw and stitch that for you, too. As a person who has trouble making up their mind, I loved that aspect! She also does live embroidery events with a vintage chain stitch machine, as I had the pleasure of discovering recently. 99.9% of her merchandise is handmade and hand stitched, though. I think I'm going back for one of her cute change purses. I highly recommend this artist, she's amazing and one of the nicest people I've dealt with in the world of online shopping. Thank you for everything, Caroline!
By Kellie R.
She’s an absolute scam artist. We engaged about a custom order over 10 months ago, order was solidified 7 months ago. Never delivered. Update refund issued after being blasted on instagram.
By Consumer
I had placed an order November 2022 and it didn't go through until December. After 2 months I sent an inquiry asking about status of my package and it was alway something,excuse after excuse her patches seem cool but I'm going on two years and still no package delivered.
By Jose
