Farmers InsuranceReviews of farmers.com

Absolutely horrendous company with Despicable employees. We got in an accident that wasn't our fault. The person that hit us had farmers. They ran us around in circles for a month. Ended up giving us just under 10k and to replace our vehicle was almost 30. We were out 2 weeks of work because of this. And even though we sent them everything they asked us for financial proof they just kept running us around and running us around and refused to pay anything. Absolutely horrible horrible company. And their attitude was nonchalant. Now I'm caring. Their job is just to keep putting you off until you give up. Absolutely horrible employees. So for an accident that wasn't ours were out almost 30k. Do not use this company ever

Why is this company in business? I set up auto payments and they only took the payments twice. Afterwards, they bill me a bulk amount. I agreed to monthly. I agreed to 178 and it was raised to about 270. Why? I see this is a habit of theirs. I made a claim because an animal hit my car and after taking pictures they said they see no damage. There was no pay out and the claim currently remains on my driving record. It can be seen by other companies and I want it removed. I have the right to cancel or dispute and they are giving me a hard time and says it cannot be removed. It can and I will make sure they are reported. It will lawfully be removed by my attorney. Removing a claim can occur. I would give it a zero but I can’t.

Farmers insurance is a shady company. They wanted to cancel my homeowner insurance policy by telling me that I need to replace my roof. I have a tile roof and it was in a perfect shape. I asked for proof of evidence, they sent me the images from their drone which has low quality. I used my drone and took the picture of my roof and they said it's ok but increased my premium. 2 months later, they asked for pictures in front, back and side of my house and I submitted the photos and they still send me the cancellation notice. I called them directly and they made me waited on the line for an hour and finally closing time. If the company is this big in size and don't bother to response to their customers. Do not buy insurance from this company.

My vehicle was totaled by a Farmers Insured. The claim adjuster lied to me then would not return my calls. She certainly made feel like I was raped and then told that it was my fault. DO NOT EVER deal with Farmers. If you do get a lawyer they are the worst.

Farmers Insurance has had a claim that I have tried to resolve for many weeks. They have failed to communicate with me, lost documents, failed to work in good faith to resolve the issue and now I will have to file a law suit to collect a small sum of money just to resolve the matter. I have asked multiple times to talk to a senior claims agent. I was told the claim agent was new, had issues and the matter would be handled. He has not resolved the issue, lost emails, failed to obtain records and now a law suit is the only option with the multiple emails, calls and documented efforts have failed to resolve the case.

We are leaving farmers insurance after 10 to 12 years of being with them. About three years ago we had a slab leak and insurance paid for everything minus our deductible. The process was very smooth. This year we had four more slab leaks and insurance only paid for one of them and then we had to have a complete home rep pipe, which insurance would not pay for. we had to have the bathroom tile replaced because of the slab leaks and insurance only paid for a portion of that. We are having to come up with another $1400 to pay the tile company. We had several leaks in our roof, which insurance would not pay for as well. I ended up having to stay in the house for two extra weeks without water because our insurance adjuster refused to pay for any more hotel stays. They made us purchase things upfront and then reimburse us which in the past insurance would give the client the money so that the client had the money to pay the contractor. we ended up having to get a HELOC loan and now we are over $50,000 in debt. These are things insurance should pay for. The way we see it is why are we paying for insurance if they are not going to help us when disaster strikes. Our adjusters were really hard to work with, never returned phone calls or emails unless we went above their head and contacted their supervisor. They were never accommodating or nice to us when we spoke to them. We went through two different adjusters who happened to be brothers in the Tulsa area. Very unprofessional and just left a bad taste in our mouth. This has been a six month ordeal. We are finished with this company!!! Jason and Bryan Wagner were the two difficult adjusters we had the pleasure of dealing with for six months by the way.

Like many in CA, fire insurance policy non-renewed in 2024. Agent helped find other coverage, but Farmers did not write. Now it appears related that the 2nd stage of this plan was to delete all home/auto discounts, which they implemented at the first opportunity right after fire insurance was no longer with Farmers. Gave my agent a chance to requote auto after this discount was pulled. Not only did he not acknowledge why it happened but blamed it on the fact I didn't post updated annual mileage in their site; another premeditation and acted like it was my fault. Sad situation and I will be cancelling. It was good while it lasted.

I had been with Farmers for years, I moved to a different state and was told that Farmers could not insure the house that I bought and the vehicle that I have had for years. I have not any problems ie: tickets or accident with my vehicle. So I had obtained a different insurance company saving me more than 1000.00 dollars a year. I had notified Farmers Insurance and sent the necessary paper work to cancel as of 4/2024. I kept on receiving bills from Farmers even though I had cancelled the insurance. I spoke to multiple Farmers insurance representatives and emailed the paper work a total as of today 8/6/2024 4 times and emailed the paper work a total of 4 times. The representative (4) different ones would state that they had not received the paper work and that I had to resend the paper work. I found out today that my insurance with Farmers was cancelled due to " non payment" and that the account was sent to a collections agency. I went to the BBB website and Farmers is not accredited with the BBB. I am so frustrated.