Distribution issues?
For the first time, shipment took more than a week after confirmation to receive. The customer followed up and was told please check back in a couple of days. Checking back resulted in a new shipment that was received in 2 days. Overall, receiving a shipment 9 days after order was placed versus 3 days later from prior experience. This is concerning.
By East coast C.
Response from Farmacy Bliss· May 10, 2019
Thank you for the review. I'm sure that we notified the customer of what the issue was. The original package was likely lost by USPS, but since that information wasn't confirmed, we asked the customer to wait an extra few days. When the package still didn't arrive, we sent out a replacement at no charge to the customer, as we always do in situations like this. Again, our apologies for the inconvenience and we hope that you've enjoyed our product.