FanttikReviews of fanttik.com

I purchased the x9 ACE Bike Air Inflator. It does not work. I called customer service and the number is not accepting calls. I sent emails to customer support and they told me to send video of issue. I did that and they sent instructions to follow to see if would resolve issue. It did not. I asked for refund and they do not respond. Horrible customer service! Would like a refund since product doesn't work and they are ignoring the request. DO NOT recommend buying from this company.

I can’t say enough good things about Fanttik and their amazing customer service! I bought the Ride NEMO N7 as a Christmas gift for my kids, and we were so excited about it. Unfortunately, we ran into a problem with the motor not engaging consistently, which was really disappointing. I reached out to Fanttik’s support team, and they couldn’t have been more helpful. They responded quickly, walked me through troubleshooting steps, and when the issue couldn’t be fixed, they immediately arranged to send a replacement. To my surprise, the replacement arrived so fast—way quicker than I expected! Now the NEMO N7 is working perfectly, and my kids absolutely love it. It’s such a fun, well-made product, and knowing the company truly stands behind what they sell makes it even better. Fanttik made what could have been a stressful situation so easy, and I’m really grateful. If you’re thinking about buying from them, do it—you won’t regret it. I’d be happy to share my experience with anyone who asks. Thank you, Fanttik, for making this parent (and my kids!) so happy!

Pretty quality device. I didnt even know about the company till a channel on youtube talked about them. I purchased one of their electric screwdrivers and was impressed with its quality. Only compliant id have is that they don't include an extension and the screwdriver itself is thing meaning getting some of the screws in some tight corners is impossible. The case is sturdy. The bits appear to be very strong and resistant to stripping and the device itself has some wright to it. Feels really good in my hands.

I have forget my account password by name of @m.a.baloch001 kindly verify and open the account

More like a fraud. Not durable at all.

Worst costumer service ever! They do not have a support phone line. The number they listed doesn’t work. There is no VM either. I’ve called during the time they listed as working hours. You get 1 email reply every 24hrs from the offsite team regurgitating whatever script they were given. Every time I email asking for a return label or return address, they ask me to verify my home address. I’ve now confirmed my address for the 3rd time. They are not listed in the BBB. They also filter their reviews submitted directly on their website. Do not do any business with this company!

I've bought some Zeta tents from them through Amazon website and have some questions. There is no way to contact Fanttik directly, the Phone number (516)927-8658 they provide is bogus. They don't even return your emails. I file a complaint with Amazon about them already.

UPDATE: Amazon sent a replacement that charged from 68% to 100% in two hours. So far it is working as intended. Thank You.: CAVEAT EMPTOR! T8 APEX unable to charge after 40 hours. This device is worthless and defeats its purpose of portability if it needs a complete week to charge. Customer service must be on witness protection program since they will not come forward on email or phone. As if customer service does not exist. If you want reliability, this is NOT the jump starter for you.