FandangoReviews of fandango.com

Even though i still have a balance on my Fandango gift card customer service tells me it does not. I will not use them again.

Wouldn’t give me a refund. They said they spoke to the movie theater but they did not. Filed a request with the BBB and they still denied my request. How is it my fault I missed a movie and can’t get refunded? So now I spent an extra $30 on nothing. Bs.

Miss order movie and cannot get a refund or exchange. I tryed emailing them and they send a message saying they dont care. Also the status says solved. Like W.T.F !?!

My first experience renting a movie and it would not even play... never ending buffering.

Wish I could give negative stars. First of all, the movies here are overpriced compared to other sites. Second, they buffer constantly, when Netflix and HBOmax never do. They try to say it is low bandwidth, but I live and work in a large city and have excellent internet. So that is bs. Lastly, I rented a movie (someone gave me Fandango gift cards) and it kept buffering and buffering. I gave up, and the next weekend tried again but the movie I had rented was no longer in my library. When you rent a movie, it says you have 30 days - but the customer service rep just told me that when you START the movie, you only have 48 hours to finish watching it! So, their system is garbage, and they take your money and run even if the interface buffers so much you can't get through the movie. AWFUL.

Went to the fandango site to buy tickets, after filling out all required information including credit card info the site said the transaction didn’t go thru. I went to the movie and paid cash. This morning I found that fandango put the charge thru. We I called for a refund I was told no. These people stole my money. Don’t use their site it’s rated 158th in movie sites.

Purchased tickets for certain seats in the back of the movie theater and when we went to sit down Fandango stuck us in the second section in the front. Theater employee said this happens quite a bit. Will not use Fandango anymore.

If I were able to give 0 stars I would. I requested a refund due to no sound on a rental movie. The relresentative refused unless I would unplug my tv and omug it back in. Once I did and the movie still did not work, he said he would have to email corporate and they would determine if I rated a review. DO NOT WASTE YOUR MONEY OR TIME!