I worked with Viola to understand my…
I worked with Viola to understand my Movie club membership. She was very nice and patient. Thank you, Viola.
By Larry W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
676 reviews
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Buy movie tickets in advance, find theater showtimes, view trailers, read reviews and more at Fandango.
Fandango (fandango.com) has 676 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
Showing 12 reviews with 5 stars · Clear filters
I worked with Viola to understand my Movie club membership. She was very nice and patient. Thank you, Viola.
By Larry W.
I have about 9 movies that I have purchased to stream from them. Most are very reasonably priced considering I paid triple for a movie ticket. I haven’t used Fandango for anything else and I agree with one review that it makes me kinda sad to see so many unhappy customers. I hope they take all of these reviews in consideration and make it right for all of you. Companies need to work harder on behalf of their customers. There are some oldies that I can’t find anywhere else. Do better!
By Kat
With Fandango, I had a great experience, finding and watching a show that I could not find on any other service; no buffering, NO commercials, and great quality! 🙂
By Evie
The rental choices are good but the free options are enjoyable.
By customer
Excellent!
By Jose Fernandez de C.
I've always had great experiences with purchasing tickets online through Fandango and the transactions always went through very smoothly without any hiccups when I went to pick up my tickets at the movie theatre.
By Lindsay H.
I called for a refund at about 12:30 am on the east coast and I got a nice guy over the phone that gave me a full refund. I guess it depends on when you call and who you get over the phone.
By Andrey T.
Fandango is cool it gives me a chance to watch movies I should’ve watched a long time ago. I’m just upset I washed my sweatpants when I had 2 more shirts to wear.
By Jeffery Bowens I.