FandangoReviews of fandango.com

I purchased 3 tickets multiple times because I didn’t receive the proper confirmation and the tickets didn’t go into my wallet. It was obvious I purchased tickets twice by accident and one time from the wrong theater bc I was trying to purchase walking into the theater with my son and friend. They have a strict policy that will not meet the customers’ needs. Their service fee is a waste and I regret ever using this service. If you check their BBB complaints, they will not offer any exceptions with very valid reasons if the request is made “after airing”.

Don't buy movies on this application I own 199 movies that I can't download on my computer. The only way to download is on a moble device. And a moble device can't hold all that data . Basically you don't own the movies if their application goes down you lose all your movies . In this society now they want you to believe you own something but you don't I haven't bought anymore movies from this company

I can never sign in even when I change my password, and I get the run around with the chat. It is horrible since it changed from Vudu.

Ive tried to buy ticket over fandango and im a member so i can get free ticket once a month. Ive paid my membership and I’ve try to use my points but no I can’t buy tickets cover fandango since Wednesday and I ve called support service yesterday . They told me that the problem is on website so I have to wait two hour and then I again could buy tickets cover fandango. Today is Friday and no I still can’t buy ticket over the fandango it’s want let me still .

Fandango is by far the worst establishment to even do business with . I’ve given fandango several opportunities to do right but it seems like they just went from bad to worse ! Everytime i try to order tickets fandango says purchase didn’t go through yet bank statement shows it went through and it’s pending . Then when you call or speak to customer service they say money is on hold and will be released back in 3-5 business days! Why is there a hold if the purchase didn’t go through ! Give yourself peace and don’t bother with fandango

I started the 7-day free trial when purchasing a ticket and wound up in the hospital before I could cancel it. I tried contacting fandago multiple times, explaining the situation and asking about a possible refund, and received the equivalent of a middle finger each time. Reading these other reviews makes me extra sad, I don't know how they still have a business when they are so unwilling to work with customers.

I do not recommend the reward membership fan club. We’ve lost tickets multiple times because once you apply your reward to a movie, no changes are allowed. They also make it super complicated to retrieve any bonus rewards. We won’t be renewing our membership. We will use our theater’s program instead.

I cancelled my membership they day I signed up because I realized I wouldn’t need it, just saw I was still billed so I reached out to them and was told they can’t do anything about it. I haven’t used the Membership nor plan to, sad that such a large company is super shady