Very easy to use and sell cards
Very easy to use and sell cards
By matt L.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
392 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The official marketplace for sports trading cards, Pokémon, and collectibles.
Fanatics Collect (fanaticscollect.com) has 392 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
392 approved reviews, newest moderated first
Very easy to use and sell cards
By matt L.
Pay rate and withdrawal only issuers I see could b better
By Darrien J.
No direct customer service line. Takes weeks to ship out a card for some reason. Customer service has no insight on anything, they just read a manual. And the fees are ridiculous too.
By John
Great and seamless
By Dustin
Response from Fanatics Collect· Oct 21, 2026
Thank you so much, Dustin! We’re so glad to have you as part of the Fanatics Collect community.
17 Business Days is the standard to ship PSA graded card I think now it says in FAQs. That is way too long so I complained and they sent it earlier and express (thank you). I hope they can bring shipping times down to 4-5 business days in the future.
By Joe B.
Response from Fanatics Collect· Oct 21, 2026
Hi Joe, thank you for taking the time to share your experience. We’re really sorry to hear this didn’t go the way it should have, this isn’t the standard we hold ourselves to. We’d love the opportunity to make this right. We have reached out to our team to ensure your item is shipped out today.
Class very good
By John R.
Response from Fanatics Collect· Oct 21, 2026
Thank you so much, John! We’re so glad to have you as part of the Fanatics Collect community.
I don't see anything regarding shipping or when i can expect my card i requested from the company. I requested a ripped card be mailed to my address last week . I k ow it takes time, but there is no communication.
By Greg N.
Response from Fanatics Collect· Oct 21, 2026
Hi Greg, thank you for taking the time to share your experience. We’re really sorry to hear this didn’t go the way it should have, this isn’t the standard we hold ourselves to. We’d love the opportunity to make this right. We have reached out to our team to ensure that your item is shipped today. You will receive a email confirmation with the tracking included.
The 10–15 business day processing time feels quite long, especially for high-value collectibles. I understand my order is still within the stated timeframe, but I would really appreciate faster processing and more transparent shipping updates. I have upcoming international travel and hope Fanatics Collect can prioritize and expedite my order. .
By Andy.H
Response from Fanatics Collect· Oct 21, 2026
Hi Andy, thank you for taking the time to share your experience. We’re really sorry to hear this didn’t go the way it should have, this isn’t the standard we hold ourselves to. We’d love the opportunity to make this right. Please reach out to us directly at [email protected] and our team will prioritize your case.