Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
474 reviews
FamiPrintsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BE A PART OF YOUR MEMORIESWe help people celebrate their Anniversary, Wedding, and Birthday in the most unique way by providing custom unique products that can't be found anywhere else.The Story Behind FamiPrintsCreated since 2020 by a group of young Designers and Entrepreneurs from Vietnam. We have created thousands of creative personalized products and have been serving hundreds of thousands of customers around the world, helping them have an unforgettable Anniversary and Wedding, ever!We believe strongly in excellent products and exceptional service can make a huge different in customer experiences. We want to be "A part of your memories".That's why we promise to deliver the finest of both.Our founding team are from Vietnam. Our headquarters are based in Detroit, USA. Besides, we have partners' factories in Canada, the UK, Australia, and the EU.All for just one simple goal:Make you happy.
FamiPrints (famiprints.com) has 474 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
474 approved reviews, newest moderated first
Absolutely love my Famiprint! Exactly as described!
By Kay H.
Response from FamiPrints· Jul 29, 2023
HI Kay, We're delighted to hear that you love your Famiprint and that it met your expectations! Thank you for your feedback, we appreciate it!
Picture quality was awesome and looks like a real record . Gives off a 3D look
By Gigi
Response from FamiPrints· Jul 28, 2023
Hi Gigi, We're thrilled to hear that you're pleased with the quality and design of our product. We strive to create unique and realistic pieces, and we're glad you enjoyed the 3D effect. Thank you for your kind words. Have a great weekend! 💖
The product was an amazing quality and when there were problems they were quick to make it right, very responsive and understanding.
By Ethan A.
Response from FamiPrints· Jul 28, 2023
Hi Ethan, We're delighted to hear that you were satisfied with the quality of our product and our customer service. Your feedback means a lot to us. Thank you for considering us for future purchases, and we look forward to serving you again! 💖
Great customer service and a quick turnaround time on my order. Can't wait to give this gift - an anniversary surprise for a friend with his custom song on canvas.
By Nancy P.
Response from FamiPrints· Jul 28, 2023
Hi Nancy, We're thrilled to hear that you're happy with your purchase and our service! We're sure your friend will love their custom song on canvas. Thank you for choosing Famiprints for such a special gift!
I chose 4 stars instead of 5 since we had a little hiccup. With that said, all issues were worked out to both of our satisfactions and the product is beautiful. I would surely recommend this company and their products and will be using them again in the future!
By Wendy H.
Response from FamiPrints· Jul 28, 2023
Hi Wendy, Thank you for your understanding and for giving us the opportunity to resolve the issue. We're glad to hear that you're satisfied with the final product and your recommendation means a lot to us. We look forward to serving you again in the future! 💖
It took unexpectedly long to receive the package. I was repeatedly told it would be shipped the following week and nothing. Then this thing comes in the puzzle piece doesn’t even attach to the frame. The actual puzzle pieces with names on them are not connecting to each other, they have blank pieces attaching them. The point of the piece is to show the family is connected to the mother of the family. Rather it shows a weird separation between the pieces of the family. Completely let down and to spend 70 bucks on it…like come on.
By Megan
Response from FamiPrints· Jul 27, 2023
Hi Megan, I'm truly sorry to hear about the issues you've experienced with your order. We always strive to deliver our products in a timely manner and in perfect condition, and it's clear we fell short in this instance. It sounds like you ordered one of our personalized puzzles, and we understand how important it is for these pieces to fit together perfectly to reflect the unity of your family. :( We would greatly appreciate it if you could reach out to us directly at [email protected] with your order details. We'd like to offer you a new puzzle with a design of your choice to rectify this situation. Your feedback is invaluable to us, and we'll use it to improve our products and services. We look forward to hearing from you soon. Thank you for taking the time to share your experience with us. 💖 Best regards, Katie J. Customer Happiness Manager FamiPrints
Looked even more amazing than expected. Thought the pictures would come out grainy but did not and looked SO good. Arrived right on time!
By MH
Response from FamiPrints· Jul 27, 2023
Thank you for your fantastic feedback! We appreciate you taking the time to review your experience with us. We are glad to hear that you are satisfied with the print. Creating inspiring canvases that bring joy to your space is our passion. If you have any more questions or need further assistance in the future, feel free to reach out. We're here to provide you with the best experience possible. Thank you again for being a valued customer and sharing your feedback with us. 🥰
The company is first class in customer service. Returned all my emails within an hour. 1 of which was 2am. This company is outstanding in every way. Let me say the work and how fast it's done is second to none. I will definitely be going back for more work. Thank you to the whole team and I love it.
By David “Lil dave” L.
Response from FamiPrints· Jul 27, 2023
Hi David, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service. It brings us joy to know that you're happy with our service. We will try our best to provide a satisfactory service for our customers. If you ever need anything else or have any inquiries in the future, please feel free to reach out. We're here to assist you. Thank you for choosing us and for your wonderful support! 💖🤗
