Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
110 reviews
Falcon Logistics LLC (Dover, DE 19904)Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Falcon Logistics is a shipping company that offers many services. From vehicle shipping services to freight services, we will make sure to transport your goods to the wanted location on time, in the safest way possible. Our main goal is to provide our customers with exquisite collaboration and guarantee them a safe and easy shipment of their products/vehicles for the best price. Integrity, respect, commitment, accountability, teamwork and dedication are the main things we value and we believe that those things are essential for the growth and success of our company. Our team consists of thousands of employees who are educated, professional, ambitious, productive and trained to help you and resolve any issues that may occur.
Falcon Logistics LLC (Dover, DE 19904) (falconcarship.com) has 110 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
110 approved reviews, newest moderated first
Arrival dates changed a few times but the vehicle got here earlier than I thought so I’m satisfied
By Jay
Response from Falcon Logistics LLC (Dover, DE 19904)· May 11, 2023
Thank you for your feedback. Its always a succeed or learn situation for us. We appreciate that you shared a genuine feedback with us. I assure you that we will try and improvise things for our customer. We would love to have you as our customer anytime you need our service.
I don’t even know where to start… first off.. this company responded rapid quick to a desperate google search I created since my original transport company ghosted me THE DAY OF PICK UP! Falcon swooped in and was so fast, so communicative, so professional, so transparent and so amazing. We did a California to New Jersey relocation and my husband used another company who damaged his car and was two weeks late in delivery. Falcon is the crème de la crème for auto transport services as far as I’m concerned.. the driver was in touch with me throughout his journey and was actually early! They will also match and most likely beat any competing rates as well. I can go on and on. From having two extremely horrible experiences with different companies to this revived our belief that good, honest companies still existing! Thank you, Falcon!!
By customer
Very good experience with Falcon.
By Aya T.
Fast Easy Shipping. Reasonable Rates. Top notch experts.
By Charles Sonny D.
We had a good experience with Falcon Auto Transport. Although it took longer than originally promised to receive our car, it did arrive for a reasonable price with no damage.
By Terri S.
Good jobs guys
By Maxbilly C.
Complicated company the whole time I asked for insurance to close the deal but the same just tricked me into not showing the insurance required even by the car shop so I said I would pay all the transport when it got to me, even so he continued to be inopportune with his insistence and I spoke that without insurance we did not close, I closed with another company and it took the same time to cancel my order from the dispatch center due to lack of proof of insurance, if I had the insurance I would have paid the deposit but the company did not give me confidence, strange not to have shown the insurance but I will go to the DOT to find out if they are ok in the market
By Keller R.
Response from Falcon Logistics LLC (Dover, DE 19904)· Apr 13, 2023
Hello Ma'am, We are sorry that you understood us this way. Actually its just a misunderstanding. The process that we follow is, we get the order confirmation done first without any credit card on file. Once you agree with the terms and conditions (which you did - we have a signed copy of the same) we send you an invoice for the deposit of a very small amount as a confirmation, which you denied paying it. The insurance of the carrier covers it, and it has the carrier and the driver information on it. We can only share the copies of the insurance once we have an order confirmation from you. We cannot share any confidential documents till the time we have a confirmation of the order from you. When you denied to clear the deposit even when we found a carrier who was ready to pickup your car in 2 hours, we had to stop the process there. Still, due to a misunderstanding maybe you were not able to understand the process well and hence all this happened. You can see our other reviews and our customers are pretty happy with our process and transparency in business. You mentioned in your post that you were ready to pay the deposit, ma'am all our calls are recorded, you clearly denied doing that. Hence unfortunately following our own terms we cancelled your order. If you have any questions you can check our MC & DOT number on our website - www.falconcarship.com, we would be glad to answer any questions you have. Thanks for sharing your review.
I really really appreciate you John Gatsby for provide me with all the information I need and for the greatest service you give me and my car picked up on time and arrives on time thank you and keep going with the good work 🚛🙏👍🏽
By Amani F.
