Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
110 reviews
Falcon Logistics LLC (Dover, DE 19904)Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Falcon Logistics is a shipping company that offers many services. From vehicle shipping services to freight services, we will make sure to transport your goods to the wanted location on time, in the safest way possible. Our main goal is to provide our customers with exquisite collaboration and guarantee them a safe and easy shipment of their products/vehicles for the best price. Integrity, respect, commitment, accountability, teamwork and dedication are the main things we value and we believe that those things are essential for the growth and success of our company. Our team consists of thousands of employees who are educated, professional, ambitious, productive and trained to help you and resolve any issues that may occur.
Falcon Logistics LLC (Dover, DE 19904) (falconcarship.com) has 110 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
110 approved reviews, newest moderated first
These guys were TERRIBLE, they never showed up, NOT once but 4x. Paul, kept blaming the car transports but I feel it is his name on the line and they can ATLEAST communicate the carrier is not showing up or some changes have been made. NOT 1 phone call. What a waste of 2 weeks. GO ELSEWHERE.
By Gabriel
I had to ship my car last minute on a holiday weekend and these guys were pretty great. They told me it was going to be hard to find a shipper but that they would try. After an hour they connected me with a driver that was going to get my car that night. After the driver canceled last minute, falcon promised they would refund my deposit. I was nervous because of the reviews here, but it went through today. Thx for being good guys!
By David L.
Scam company. They never got around to actually shipping my car so I cancelled. I was assured a refund of my deposit, but that didn't happen. Slugs.
By Edgar
This company told me on the day they were to pick up my car that they had no driver. They gave me excuses as to why there was no driver. I received an email from them stating I would get my refund of my deposit back in 3 days, it has been 2 weeks. I have spoken to a Alan, Alvin, John and David. They are a horrible company!!!
By Robin L.
You changed the price you quoted me. Raised it $200. My tonneau cover was all ripped up when it arrived at my destination. The people who received my truck said the driver was very friendly and helpful
By Ed W.
Company never showed up to pick up our cars that were supposed to be shipped, left us scrambling from across the country to get a last minute car carrier, and never returned our security deposit. This company is a SCAM. Reporting to the Better Business Bureau.
By Senna O.
They contacted me quickly and had a driver ready to pick up my vechile. We worked through a price discrepancy fairly, since I know firsthand how the price of gas fluctuates almost daily anymore
By Mark D.
Response from Falcon Logistics LLC (Dover, DE 19904)· Aug 24, 2023
Thank you and we are glad that you liked our services. We would like to see you as a returning customer.
Call for a quote and when I decided to go with another company Falcon posted me on their board after the company I contacted. This is a petty company. It delayed my shipping. Don't use this company they have No morals
By Cassandra M.
Response from Falcon Logistics LLC (Dover, DE 19904)· Aug 24, 2023
Cassandra, I apologize for the issue you faced. We never post any vehicle to the board until we get a confirmation from the customer. You wanted an urgent pickup and hence we told you that we will get back to you once we get a final schedule from the driver and to be safe we also posted it on the loadboard so that you can have more options. It was completely under your consent ma'am. Still, I apologize for the inconvenience, we just tried to help.
