Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
110 reviews
Falcon Logistics LLC (Dover, DE 19904)Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Falcon Logistics is a shipping company that offers many services. From vehicle shipping services to freight services, we will make sure to transport your goods to the wanted location on time, in the safest way possible. Our main goal is to provide our customers with exquisite collaboration and guarantee them a safe and easy shipment of their products/vehicles for the best price. Integrity, respect, commitment, accountability, teamwork and dedication are the main things we value and we believe that those things are essential for the growth and success of our company. Our team consists of thousands of employees who are educated, professional, ambitious, productive and trained to help you and resolve any issues that may occur.
Falcon Logistics LLC (Dover, DE 19904) (falconcarship.com) has 110 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
110 approved reviews, newest moderated first
Excellent communication from the start. They do what they say and more. I’m happy with the service.
By Marc D.
Response from Falcon Logistics LLC (Dover, DE 19904)· Mar 9, 2023
Thank you for sharing your positive experience with us. We are thrilled to hear that you had a great service with Falcon Auto Transport. Your business is highly valued, and we cannot wait to serve you again in the future. Thank you for choosing Falcon Auto Transport.
First time shipping a car and I was very nervous. Everything went smoothly. I’ll definitely use them again as I will need the service a couple times per year.
By Marie
Response from Falcon Logistics LLC (Dover, DE 19904)· Mar 9, 2023
Thank you for sharing your positive experience with us. We are thrilled to hear that you had a great service with Falcon Auto Transport. As a company, we always aim to provide our customers with the best possible experience, and we are delighted to learn that we have exceeded your expectations. Your business is highly valued, and we cannot wait to serve you again in the future. Thank you for choosing Falcon Auto Transport.
Excellent communication from the start. They do what they say and back it up by performance. This was an absolutely painless process due to the professionalism of booking to contact and then destination. Well Done and look forward to future bookings as I will tell all my friends about Falcon.
By gunny N.
Response from Falcon Logistics LLC (Dover, DE 19904)· Jan 31, 2023
Thank you for your awesome feedback. We are glad that you are satisfied with our services. We would love to hear back from you as a customer. Thanks again!
Great communication! Was able to accommodate all requests. Very kind with great customer service. Vehicle was transported safely with no issues at all. Also came earlier than expected which was amazing!
By Vernave G.
Response from Falcon Logistics LLC (Dover, DE 19904)· Jan 31, 2023
Thank you Vernave! We are happy that you loved our service. See you again!
All in all a much better experience than I was expecting. My rep, David, was very proactive at keeping me informed. I was worried that there would be extra charges, but that didn't happen. The only mishap was that the first carrier couldn't load the car (it was inoperable) since his winch wasn't working. David found a new carrier and the car was moved without a problem on the second try. Fortunately I was in no rush. The price was right (about half what others were quoting) and the service was excellent.
By Adam A.
Response from Falcon Logistics LLC (Dover, DE 19904)· Jan 31, 2023
Hello Adam, Thank you for your positive feedback. We try our best to keep our customers happy, I am glad you liked our services. We would love to see you as our customer always.
Good prices and timely delivery from Jacksonville FL to San Diego ca. highly recommend for military moves
By Kristopher K.
Response from Falcon Logistics LLC (Dover, DE 19904)· Jan 31, 2023
Thank you Kristopher, we would love to see you again. Please recommend us to your family and friends, help us grow.
They were able to get me a driver schedule for a long distance transport on the same day. Gave me great service from start to finish and always kept me updated. I would highly recommend!
By Leshonda Cannon K.
Response from Falcon Logistics LLC (Dover, DE 19904)· Jan 31, 2023
Thank you for your great feedback. We are glad that we made it upto your expectations. We would love to see you again as our customer.
If I could give negative 8000 stars ⭐️ I would.. This company seems to be a legit company when you 1st contact them-they seem so nice and willing to assist you with the transport of your vehicle.. I first started working with Alvin - He quoted $1250 to pick up a SUV in West Washington state and delivery to Oklahoma.. Seemed like a ok quote not the cheapest or highest- So I booked 1/3/23 -$150.00- deposit Biggest mistake ever.. First I was told they would pick my vehicle up on a certain day- then their was a problem with the trailer hitch with the carrier - so no pickup and then another date was scheduled then there was weather issues- so no pickup then I requested a refund for my deposit - was tired was being yank around and the “owner” David called me and apologized for the delays and he would do all he could to get my car home. So I gave them another chance. David claimed he book a A+ carrier and he promised the pickup would happen and the driver was gonna call to confirm the pickup - So the driver did call and confirm the date and the next day he called back and says they can’t come due to weather. I’m sorry this was long winded but if you don’t get anything from this - DON’T USE FALCON AUTO TRANSPORT.. Dont waist your time.. BEWARE-You’ve BEEN WARNED!!! **** update**** My SUV was finally picked up and is now home safe.. 1/26/23
By crystal W.
Response from Falcon Logistics LLC (Dover, DE 19904)· Jan 31, 2023
Hello Ms. Crystal, We apologize for the delay and the confusion that happened. Its really not a very usual thing for us as we make sure that every customer is served with utmost quality of service. We still tried our best and we got your vehicle delivered, I am happy about that. We really didn't want to lose you as a customer. We learn from our mistakes and thank you for your feedback. Thanks again!
