This was a warranty matter that…
This was a warranty matter that Fairybell handled to my satisfaction. Good customer service.
By Charles C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
479 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Step into a magical world and celebrate the festive season with Fairybell®. Fairybell® produces unique LED Christmas trees bring a festive cheer to your in- and outdoor space where joy, warmth and happiness come together; the Christmas spirit at its best! Fairybell® Christmas trees create an enchanting scene for each type of area: a garden, front yard, balcony, terrace or indoor space. Thanks to a new system, our trees are incredibly easy to set up and take down.
Fairybell (fairybell.us) has 479 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 302 reviews with 5 stars · Clear filters
This was a warranty matter that Fairybell handled to my satisfaction. Good customer service.
By Charles C.
Received product very promptly !! 7th tree purchased very easy set up.
By Tim J.
I have recently purchased two more fairybell trees to go with my other two. Appreciate that I got them on sale at a reasonable price for us. Our yard already is spectacular but with 4 trees I believe even more people will slow down to see them.
By Carl S.
Delivery was fast with the approaching Holiday season.
By Philip R.
I have the original fairy tale and the worse became worn. I was able to replace the wires. Thanks so much!!
By Kimberly C.
Excellent Customer Service and Warranty! Emailed them that my lights were ripped. They were very responsive replying and replacing the parts since it is still under warranty.
By Lorenzo G.
The 26' tree is a stunning addition to our Christmas display! We have wanted to purchase one for a while, and so glad we finally did it! Once I installed the flag pole (not an easy feat in freezing December!) set up was fairly simple. It will be easier next year, now that I know how it's done. Just a suggestion to those installing a new flag pole; do it in the summer or fall, before freezing temperatures set in!
By Terry N.
Good Price, quality product and easy to set up.
By Jeffrey B.