Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
187 reviews
Fair WarrantySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We’re on a mission to become the most trusted vehicle protection company in the world. As a tech-driven team, we’ve built a smarter, faster, and fairer way to keep drivers on the road, empowering them with seamless protection they can actually rely on. We are Fair.
Fair Warranty (fairwarranty.com) has 187 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
187 approved reviews, newest moderated first
Purchasing this warranty was easy and less expensive by far from the dealer price.
By James
Response from Fair Warranty· Jul 21, 2026
Thank you for choosing Fair! We’re happy to hear getting coverage was quick, straightforward, and a better value than what was offered at the dealership. We appreciate your trust in us and are committed to making ownership a little easier every step of the way.
Purchased the warranty today from Fair Warranty through CarEdge. The process was easy, and Edward answered all of my questions.
By Vincent D.
Response from Fair Warranty· Jul 21, 2026
Thank you for taking the time to leave us a review! We’re glad the process was simple and that Edward was able to answer all of your questions. We appreciate you trusting Fair with your vehicle protection!
Very patient, friendly during frequent calls
By Mary
Response from Fair Warranty· Jul 16, 2026
Thank you for your kind words! We really appreciate you taking the time to share your experience. Providing patient, friendly support is something we strive for, and we’re glad our team could be there for you throughout the process. Thank you for choosing Fair!
Personal contact and prompt response from an actual person rather than an AI agent. Thorough explanation of process and contract. Competitive pricing and value.
By Steve
Response from Fair Warranty· Jul 12, 2026
Thank you for taking the time to share your experience. We’re glad our team could provide clear answers, personal support, and a thorough explanation of the coverage. We truly appreciate your trust in Fair and are grateful to have you with us.
Good communication. Not too pushy but there for questions and offered a discount which was nice. Price was competitive to what the dealer offered but only having to wait 30 days instead of 60 on a high mileage used car with very reasonable exclusions sealed the deal!
By Mike G.
Response from Fair Warranty· Jul 9, 2026
Thank you for your thoughtful review! We’re glad you felt supported throughout the process without ever feeling pressured. Finding the right coverage at a competitive price is important, and we’re happy we could provide an option that met your needs, especially with the shorter waiting period for your vehicle. We appreciate your trust and look forward to being there whenever you need us.
5 stars for buying and pricing options as a new customer. Use of warranty is not yet experienced. My car make and model is complex/expensive, and Fair Warranty offered best coverage and pricing vs competitors not even offering coverage. Hopefully, when I do need a repair, they continue the great customer service.
By Brad
Response from Fair Warranty· Jul 9, 2026
Thank you for the kind words and for choosing Fair. We’re glad we could provide coverage for your vehicle when other options were limited, and that you found our pricing competitive. While we hope you don’t need to use your coverage anytime soon, we’re here if you ever do. We appreciate your trust and look forward to being there when it matters.
price and coverage
By Maher
Response from Fair Warranty· Jul 9, 2026
Hello, thank you for taking the time to speak with us on the phone and share your experience. We appreciate the opportunity to better understand your concerns. Your feedback is invaluable as we continue refining our service, and we’re committed to delivering the experience our customers deserve, it's what makes us continue to grow and become stronger.
I had a great experience working with Dimitri at Fair Warranty. Before purchasing coverage for my 2020 Cadillac CT6, I had a long list of detailed questions about what would and would not be covered. Dimitri took the time to answer every question thoroughly and in writing, including coverage for advanced features like the CUE infotainment system, Surround Vision cameras, Super Cruise hardware, Magnetic Ride Control, radar sensors, and other electronic components. I never felt pressured to purchase. Instead, I was encouraged to review the sample contract, ask questions, and make an informed decision. The Premium coverage, nationwide repair flexibility, OEM parts policy, roadside assistance, rental reimbursement, and 60-day money-back guarantee gave me confidence in my purchase. While I hope I never need to file a claim, the customer service and transparency throughout the process have been excellent. If the claims experience is as good as the sales experience, I’ll be a very satisfied customer.
By Timothy
Response from Fair Warranty· Jul 9, 2026
Thank you for taking the time to leave such a thoughtful review. We’re especially glad to hear that Dimitri took the time to answer all of your questions and helped you make an informed decision without any pressure. We believe purchasing coverage should come with clear information and confidence, not uncertainty. We truly appreciate you placing your trust in Fair, and while we hope you never need to use your coverage, we’ll be here to help if you ever do. Thanks again for choosing us, and welcome to the Fair family.
