FAEReviews of fae.house

Best material and shape. Love these swimsuits ❤️

The bikinis are the best quality I have ever bought! Highly recommend xxx

Unfortunately, my experience with FAE has been extremely costly and disappointing. I purchased two sets of swimwear from them. One set was fine, but the "Ivory" set, I wore in the water for 15 minutes, and straightaway, myself and others noticed the yellowing of the fabric and a very dirty appearance when the fabric is wet. It looked terrible. I would not wear them again, as everyone else noticed their poor appearance of them when wet. I notified FAE via email, to which their response was extremely disappointing. They informed me that due to the product being worn, they cannot accept or exchange it (for another colour), as this is what I requested. They offered me a 30% discount on a new purchase. So that would be an extra $129.50 on top of the original $185.00 spent to replace the discoloured swimwear. Not exactly a fair trade. I understand the return/exchange policy as it has been worn. But how was I to know that the swimwear would discolour and have a dirty appearance in the water, without wearing it into the water? So all in all, their product is falsely advertised, and when I tried to address this on email with them, realistically, I purchased swimwear for $185.00 AUD that I have worn once, and will now throw in the bin. A dishonest product and service sadly.

Absolutely love my new purchase from Fae. I ordered the Honey Verde & Birdie Verde and they are amazing quality and the colour is perfect. I will definitely be ordering more styles from here :)

They still haven’t shipped my swimwear it’s been two weeks and they don’t respond to emails.

I am disappointed with the products. They doesn't look like the images.

I purchased four bikinis from this company, two light colors and two dark colors. For one thing, the quality was not great but they looked cute so I gave them the benefit of the doubt. When it came time to wash, I separated them out (as one does) to soak in cold water in the sink after the first time wearing them. I also followed their specific wash instructions, so I was sure it was fine. The colors bled horribly, ruining one bikini. I reached out to clarify as I was super confused and had NEVER had this happen with swimwear before. The rep, Tallara, was sooo petty and rude I couldn’t believe it. Never have I had such mean girl customer service. She blamed it on me and found every excuse under the sun DESPITE ME FOLLOWING THEIR INSTRUCTIONS. I was literally told to buy another color?? $400 on bikinis and I will never ever buy from this brand again. I ended up wearing the other colors a few times, hand washed them in the sink, and the underwire popped out from one of the tops after maybe three wears. Please spend money literally anywhere else. Update: they had me reach out to them and instead of apologizing for how unnecessarily rude they were and believing my experience they made excuses and continued to find ways to blame me while pushing me to spend more $$ on their products. 0/5 stars Update: to put their reply in context, I followed their washing instructions exactly. Such bad business practice.

I bought 4 swimsuits from them. They still haven’t shipped my swimwear it’s been two weeks and they don’t respond to emails. So disappointing. Not sure I would order again.