Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
206 reviews
FadrSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fadr develops music making tools that amplify your creativity with technology. We think the role of technology in music is to give creators new sounds, textures, and workflows to paint with, never to replace artists.Regarding customer satisfaction, our support team works diligently every day to help people fix any trouble they have using our services. We've honored our guaranteed refund policy at every step. At the moment, we respond to every support request within 24 hours on business days, and often far faster. So if it looks like you have not received a response, please scan your junk/spam folders to see if your email client miscategorized it. Unfortunately, the issue with email spam filtering has inspired negative reviews that we are working diligently to address. Please never hesitate to contact us via https://fadr.com/contact.
Fadr (fadr.com) has 206 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
206 approved reviews, newest moderated first
I had a good experience with Fadr so far and the product is very useful.
By Steven B.
Response from Fadr· Dec 26, 2024
Thanks so much for supporting us! We can't wait to share some really exciting new technology soon.
I tried their Halloween half price offer for a yearly subscription, so $50 or £40 over here in the UK. I did it without checking reviews but I’m glad I did. Sometimes I want to be able to hear the guitar or vocal part that I want to learn without all the other parts on top. This stem splitter does do the trick. It’s not the best or the worst but it offers to be able split out up to 14 stems and I’ve seen no one attempting that. Im guessing with AI? that the more people use it, the better it will get. I use (MP3’s mainly) to work out songs I’d like to learn to play. They did work satisfactorily for that but I’d like better quality. Fadr may well better quality results from better quality sound files but I didn’t try. I sent an email to support requesting cancellation and refund. I got an email response and my money refunded within a couple of hours. Stem splitting can be tried for free so I’ll be keeping a lookout to see how they’re doing and may well buy back in later.
By Neil D.
They took $10 from my account and no work correct in my Mac ….never give me my money back and nobody resolve my problem , they answer was a problem in my MacBook
By NEMIHOVEAN
I do not use this web site but without any information they took money from my card. I send them mail but nobody answers
By seyfettin E.
its a scam they get you to pay $50 and say money back guarantee, once you have the software none of it works, the stems separated sounds horrible cant even use them. Th midi conversations are random notes, They scamming people rot buy the paid version and then no one from customer service responds. Stay away
By George
Response from Fadr· Sep 11, 2024
Hello George. I'm really sorry to hear you weren't happy with the results. We are happy to honor the money back guarantee. We respond to every support request within 24 hours on business days. However, we occassionally face trouble with our support responses going to spam/junk folders. Can you please search these folders and pick the conversation up with our support?
I was more thrilled trying this but it appears it's not suitable for my needs and i asked the support for a full cancellation and refund within the first day of buying this and i'm waiting for a reply back.
By Ghazal O.
Response from Fadr· Sep 11, 2024
Hello Ghazal. I'm sorry the results didn't live up to your expectations. We are happy to honor the money back guarantee. We respond to every support request within 24 hours on business days. However, we occassionally face trouble with our support responses going to spam/junk folders. Can you please search these folders and pick the conversation up with our support?
Just payed the monthly fee of 10dollars but the site doesn't recognize my subscription, what the hell? Also no confirmation came to my e-mail about the purchase... basically Fadr just took my money in exchange for absolutely nothing, you ruined my day Fadr, thx!!!
By Ramzi A.
Response from Fadr· Sep 11, 2024
Hello Ramzi. I'm really sorry to hear you had trouble accessing your subscription features. I can assure you that we have a robust subscription management solution in place, however, with web apps, errors due arise from time to time. Can you please reach out to our support via https://fadr.com/contact so they can help you? They get back within 24 hours on business days, and usually far faster.
Terms of service says they gain use of your creation no matter what your copyright is- against international patent and copyright law.
By Raised Aes S.
Response from Fadr· Sep 11, 2024
Hello Raised. I am sorry to hear that you were not happy with the terms of service. However, based on your thoughts, I believe there is a misunderstanding. We only receive permission to distribute creations that you manually make public. Anything you do not explicit choose to make public remains totally private and confidential. This aspect of the site is only used in the context of remix contests at the moment, where users must share their remix so that others can vote and share them.
