Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
206 reviews
FadrSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fadr develops music making tools that amplify your creativity with technology. We think the role of technology in music is to give creators new sounds, textures, and workflows to paint with, never to replace artists.Regarding customer satisfaction, our support team works diligently every day to help people fix any trouble they have using our services. We've honored our guaranteed refund policy at every step. At the moment, we respond to every support request within 24 hours on business days, and often far faster. So if it looks like you have not received a response, please scan your junk/spam folders to see if your email client miscategorized it. Unfortunately, the issue with email spam filtering has inspired negative reviews that we are working diligently to address. Please never hesitate to contact us via https://fadr.com/contact.
Fadr (fadr.com) has 206 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
206 approved reviews, newest moderated first
Fadr has an excellent engine and processing software. Once tracks are submitted for stem processing it takes only a few moments until all is delievered in a perfect usable way. Highly appreciated the support of fadr and help with mixing tool. Recommended Service among the stem-extractors and channel dividers.
By Tom
I subscribed for a year because I forgot to stop the trial period. Quick response that were really understanding and refunded my money without any fuzz. Thanks!
By Henning S.
Paid $35 for the software. The fadr plugin crashes on startup in Logic Pro. I have been emailing, messaging and posting on facebook for over 2 weeks. No replies at all. I wish I could give this 0 stars.
By Vic L.
As i didn't notice that the renewal of the subscription was automatically, i ask kindly cancel subscription and get refund. I had a great experience with the support assistant that managed to reply me very quickly and satisfactory. Also the app development seems to be restless on the efforts to build something big. looking forward to see the upcoming updates
By Lea A.
Great customer service. I had a subscription issue, which was resolved amicably and rapidly.
By Mic P.
I think the idea is great, but it needs some more work. Got my money refunded within 24 hours.
By mc
Great experience with Fadr. They have excellent support. Absolutely reliable.
By Jul
I'm taking a break from music production but forgot to stop my subscription. I contacted the team and explained my position to them. They immediately refunded my account. Overall, it is a great platform and I will certainly be back.
By Lincoln J.
Response from Fadr· Jan 3, 2025
Thanks for supporting us! Keep an eye out because we’re always making new things and improving our current tech.
