Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
206 reviews
FadrSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fadr develops music making tools that amplify your creativity with technology. We think the role of technology in music is to give creators new sounds, textures, and workflows to paint with, never to replace artists.Regarding customer satisfaction, our support team works diligently every day to help people fix any trouble they have using our services. We've honored our guaranteed refund policy at every step. At the moment, we respond to every support request within 24 hours on business days, and often far faster. So if it looks like you have not received a response, please scan your junk/spam folders to see if your email client miscategorized it. Unfortunately, the issue with email spam filtering has inspired negative reviews that we are working diligently to address. Please never hesitate to contact us via https://fadr.com/contact.
Fadr (fadr.com) has 206 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
206 approved reviews, newest moderated first
I had forgotten that I even had Fadr. So when I got the notice that my card had been charged I was very fearful that I might not be able to get a refund. To my pleasant surprise customer support at Fadr very promptly issued a full refund. Please understand that the reason I wanted a refund was because I didn’t have the time to use the product. I think it is a very good product and a very honest and responsive company. RB
By Robert B.
Everything is perffffadr
By Jaime S.
Fadr has been an incredible tool for me as a musician, especially now that it integrates directly with the DAW. The stems feature works flawlessly and makes the creative process so much smoother. I definitely recommend other producers and artists to give it a try
By Mazen A.
The tool isn't perfect but it works well enough. I accidentally got another year subscription extended and got refunded back same day. I didn't have enough time to use it, that's why I canceled
By Toni Ivoš V.
Because of personal reasons i don't need a subscription for another year. Not that i don't want it but i'm 100% sure i will have no time to use it. The periode i used Fadr.com it worked very good for the reasons that i needed it. i used it online but also in my DAW and it was always working fast and it did its work. Last week i recieved a notification by mail that my subscription was renewed for an other year for $100, nothing wrong with that only if i know i won't beeing using is it's al lot of money not going to be used. So i sent a mail to customer service, within 1 day i got a respons that my subscription was ended and that the money will be refunded. No difficult question about why, pure trust and emphaty. If you ask me that's how you need to treat other people and i really appreciate them for it. sorry if my english isn't completely correct, it's not my native language.
By Kevin M.
Brilliant customer service. Came back straight away with a detailed answer to my question.
By Barry R.
A really helpful support service , they supported me in resolving an issue - very happy :)
By Mike S.
Amazing customer service - able to respond to concerns quickly and swiftly
By Aude F.
