Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
129 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Factory Plaza, Inc is a family owned business in Bensenville, IL. In business since 2005, Factory Plaza manufactures its own brand of kitchen cabinets: American Wood Cabinets and fabricates and installs granite and Quartz countertops. We operate from a 45,000 sf warehouse with a state-of-the-art high volume production line for making kitchen cabinets from scratch, as well as an automated fabrication area for stone. Over 2,000 slabs in stock. We source the stone directly from Brazil, India, and other countries.
Factory Plaza, Inc (factoryplaza.com) has 129 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
129 approved reviews, newest moderated first
I chose Factory Plaza because they had great reviews. They did an awesome job. I had an ornate dresser I converted into a bathroom vanity and they cut the scalloped top perfectly. They were on schedule and very helpful.
By lisa R.
Response from Factory Plaza, Inc· Jan 21, 2018
Thank you Lisa for giving us 5 stars! We highly appreciate it
Factory Plaza's prices were better than 4 other quotes. They were helpful and fast!
By Angie
Response from Factory Plaza, Inc· Jan 21, 2018
Thank you so much Angie for reviewing Factory Plaza!
Awesome job. Great to work with and prices was reasonable.
By Mark H.
Response from Factory Plaza, Inc· Jan 14, 2018
Thank you very much Mark Haines!
Great CSR people for cabinets and countertop. Great countertop installation!!!
By Michael W.
Response from Factory Plaza, Inc· Jan 14, 2018
Thank you Michael White!
The entire experience was positive. Mariusz helped make sure we got exactly what we wanted. I was impressed by the selection, service and workmanship. I highly recommend Factory Plaza!
By Adam
Response from Factory Plaza, Inc· Jan 14, 2018
Thank you Adam!
I would highly recommend Factory Plaza to anyone in need of a kitchen counter upgrade. Prices were excellent and the quality and cleanliness of the install was excellent as well.
By Douglas J.
Response from Factory Plaza, Inc· Jan 14, 2018
Thank you Douglas James!
Awesome sales person Magda! Great installers.
By Douglas R.
Response from Factory Plaza, Inc· Jan 14, 2018
Thank you Douglas Rudauskas!
Great prices great service quality installation. I have used factory plaza to install granite in my master bath and my kitchen counters. I have used them at my sisters home as well. They always have done a good job for me and I would highly recommend them .
By Jerry G.
Response from Factory Plaza, Inc· Jan 14, 2018
Thank you Jerry Green!
