Great Service and quick
Great Service and quick
By paul K.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
18,572 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com
FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
18,572 approved reviews, newest moderated first
Great Service and quick
By paul K.
very good buy
By Dan S.
Chatted online. Was told exactly what to get and they even sent me the link. Thanks Garmin
By Jody D.
Awsome program!
By Frank L.
Easy to shop and find what you want.
By customer
Terrible customer service! I placed an order in February, 2020 and when the product didn't arrive within a few days, I tracked it to see when the package might arrive. It had been delivered to the wrong address in a different state! I contacted customer service by email and did not receive a response so I called and was told they needed 3-5 business days to investigate. Several days later I called again and was told they needed 7-10 business days. I pointed out that this was their error and I had already been charged over $300. I suggested they re-ship the item to the correct address. They told me they would have to charge me $360 again just in case the lost item showed up! I let them know I wanted to cancel the order all together. I also contacted my credit card company to dispute the charge. I won't be using this company again!!!
By Robin P.
My daughter in-law called for help in determining which inverter/charger we should buy. The customer service rep was very knowledgeable and helpful.
By Kurt L.
GOOD BUY GEAT PRICE
By RICHARD