Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
18,572 reviews
FactoryOutletStore.com Reviews | Factory Outlet StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com
FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
18,572 approved reviews, newest moderated first
I would not even give this company 1 star, but is the only way to get to leaving a review. I ordered and did not receive my items. They said it was delivered and to ask my neighbors. They did not ship me my items and just took my money. I wouldn't not shop here again and do NOT recommend it.
By Teresa
Je me suis rendue en boutique. Déjà on en demande pas si j’ai besoin d’aide. Une collègue débarque dans le magasin j’ai attendu devant le comptoir de van les deux vendeuses pour avoir ma pointure. Rien elles ont continué de parler. J’ai rangé la chaussures et je suis partie. ! Plus jamais dans cette boutique et ce n’est pas la première mauvaise expérience. Si je suis patronne je vire tout ça !
By Elo L.
J’ai fait récemment une commande de baskets pendant le black friday et je viens de m'apercevoir que la paire a déjà été porté. Il y a des traces d'usures sous les semelles extérieures et sur les semelles intérieures. Une honte ! Je ne commanderais plus via votre site.
By Pauline R.
Bjr à éviter ! Site qui gagne du temps puis de l argent avec votre règlement, 15 jours d attente ! Puis finalement le jour de la livraison, plus de colis . Pourtant il y a bien un suivie curieux ! Quel jolie arnaque !!!!! A fuir ce site
By Nikola
J'ai voulu acheter le calendrier sophora a 9,99 pour ma fille. J'ai payé cette somme et après on m'a à nouveau demander encore de l'argent. C'est une arnaque complète et en plus des influenceurs se permettent de publier et de le faire miroiter aux jeunes qu'ils les suivent. A fuir et faites attention
By Julie R.
I would give negative 100000000000000 if I could!!!!!! i placed an order over a month ago, it was a Mothers Day gift for my daughter, never arrived. I was sent 1 email noting it would ship in 2-3 weeks, I sent 3 emails to hear not a freaking word back. I called, most #s they provide do not work, get a busy signal, when I finally had "someone" answer it was a recording trying to sell my some shi!!!!!! I am filing a police report and a fraud complaint!!! THEY STOLE MY MONEY!!!!!!
By Suzi C.
Perfect platform
By One P.
Ordered a refurbished Garmin GPS on April 13th as a birthday gift. Now nearly a month down the line and still no sign. Three emails sent....no response to date. Atrocious customer service and £95 out of pocket. Purchase items from this company at your own peril...Thieves!!
By Graeme E.
