FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

Sabastian was very helpful to me this evening. Much appreciated!

Purchased a United States car GPS unit from factoryoutletstore.com . Got the unit and tried to set it up. First page in set up is choose a language. The only English choices were grayed out. Tried the chat with customer service, who told me to call the manufacturer. I found out GPS was for a different country. Called the customer service line 4 times in 2 days at a minimum 30 minutes wait each time. Each time as soon as I mentioned I had a problem I was disconnected. So in the end No Customer Service. I sent it back at my expense and they charged me on top of that. Cost me $31.00 for there mistake! Ripped Off!

I purchases dewalt batteries that has 1 year warrenty, with it I also purchased extended warrenty 2 additional years. When I called for replacment, the represantetive told me that the battery was not OEM and only had 90 days warranty not 1 year like dewalt. Beware these people are bait and switch, I would never again buy anything from them again...

My listed zip code contained all 9 digits. The order was denied, siting the zip code error (the format accepts only 5 digits). But I had to back track three pages to edit the zip code in another box. Worked fine after that.

I talked via chat with a representative, it was very helpful!! The web site is so easy to use! Thank you! I will be back in a month to order Minnesota, and Ontario, Let’s hope the boarder opens to the North!! Stay Healthy ,Joe

Nice web site and felt I saved buying direct.

great place to shop

Excellent Support and questions patiently answered. Thank you!