FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Aug 5, 2020

Dear Valued Customer, First, we would like to thank you for shopping with the FactoryOutletStore & we apologize your order experience did not go as expected. FactoryOutletStore takes customer feedback very seriously and we thank you for taking the time to speak with us over the telephone. Upon receiving the complaint we launched a full review of your order. We do ship the orders on priority if the customer opts for it but due to COVID-19, we are facing shipping and tracking issues that are out of our hands. We are working round the clock to resolve these issues. It was nice speaking to you and we hope you are satisfied with the resolution. If you have any further questions please feel free to reach out to us at [email protected] or you can call us at any time from Monday to Friday between 09:00 am to 06:00 pm EST. Factory Outlet Store

Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Aug 4, 2020

Dear Valued Customer, First, we would like to thank you for shopping with the FactoryOutletStore & we apologize your order experience did not go as expected. FactoryOutletStore takes customer feedback very seriously and we thank you for taking the time to speak with us over the telephone. Upon receiving the complaint we launched a full review of your order. Unfortunately, the merchandise you received turned out to be a used one. It was nice speaking to you. Since you have already returned the merchandize back, we will issue a full refund upon receiving the item back in the warehouse. If you have any further questions please feel free to reach out to us at [email protected] or you can call us at any time from Monday to Friday between 09:00 am to 06:00 pm EST. Factory Outlet Store

Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Aug 4, 2020

Dear Valued Customer, Thank you for shopping with the FactoryOutletStore & taking your valuable time to leave a feedback. FactoryOutletStore takes customer feedback very seriously. We tried reaching out to you but could not contact you. Since then we have updated a discount on the order and issued a refund. We have also sent a copy of the receipt to your email. If you have any further questions please feel free to reach out to us at [email protected] or you can call us at any time from Monday to Friday between 09:00 am to 06:00 pm EST. Factory Outlet Store