The support staff were very helpful…
The support staff were very helpful with my questions and assisting me with my final selection and purchase. Thank you!
By David S.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
18,572 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com
FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
18,572 approved reviews, newest moderated first
The support staff were very helpful with my questions and assisting me with my final selection and purchase. Thank you!
By David S.
I was told when I called your Phone #, that I would get a15% discount if I ordered online, & put the promo code ATT7985 in the promo box at checkout, but was never shown a promo box to enter the code into.
By john R.
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Mar 30, 2021
Dear Valued Customer, Thank you for contacting the Factory Outlet Store. We take our customer's feedback very seriously and would like to thank you for reaching out. All of our products are priced competitively. The discount mentioned is already applied. We have updated an additional $10.00 as a courtesy and issued a refund for the same. You can reach out to our customer service team at 800-816-0810 or you can also send an email to [email protected]. Thanks Factory Outlet Store, Customer Relations Department
Absolutely the worst !!!!! I ordered over $6,000 worth ow lowrance fishing products. The shipping box was totally damaged with parts falling out. I filled several claims with lowrance factory outlet store and uploaded pictures twice. I still haven't got a call back. I would never buy from them again, there customer service is terrible.
By KEITH H.
easy site to use
By anthony
Although I could not order a replacement stand, Daisy was quite helpful finding the cord I needed.
By Michael B.
easy to find product and order
By Raul L.
Great Factory Outlet Store
By Lawrence B.
Very disappointed in there return policy as I was charged almost 19% of the product to return the product, will not be using moving forward
By Brett C.