Good Service
Good Service
By Leo H.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
18,572 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com
FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
18,572 approved reviews, newest moderated first
Good Service
By Leo H.
Appreciate the Customer Service Live Chat feature,.....Sebastian addressed my problem promptly. Very satisfied with the result.
By R F.
It was easy to place an order I so much needed a USB cable for my TOMTOM.
By Cindy H.
The experience was fantastic.
By Willie
I had trouble comparing items
By Richard
CSR Rep is not smart enough on the phone
By Don P.
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Oct 12, 2021
Dear Valued Customer, It was a pleasure speaking with you earlier. I would like to thank you for your time and feedback. We apologize that your shopping experience did not go as expected. I'm happy to hear we have resolved this issue to your satisfaction. If you need anything in the future, please feel free to reach out! Thank you for shopping with us, and we hope to do business with you again! Thank you, Factory Outlet Store
From where I'm sitting at my computer this looks like any other program. I will know more when I receive the product and work with it for a while.
By John G.
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Oct 25, 2021
Dear Valued Customer, Thank you for shopping with the factory outlet store. We are sincerely sorry to hear your shopping experience did not go as intended. We tried calling you but reached a voice message. If you have any additional questions/ concerns, please reach out to us at [email protected], or you can also call us at any time. We want to make every customer’s experience great, and we appreciate you pointing out these issues, so we can fix them! We hope to see you soon. Thank you, Factory Outlet Store
Alway good service.
By Lyle S.