Found what I needed
Found what I needed
By Angela C.
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Sep 4, 2022
Dear Valued Customer, Thank you so much for taking the time to leave us a rating. Thank you, Factory Outlet Store
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
18,572 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com
FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
18,572 approved reviews, newest moderated first
Found what I needed
By Angela C.
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Sep 4, 2022
Dear Valued Customer, Thank you so much for taking the time to leave us a rating. Thank you, Factory Outlet Store
OK. I have had better and worse service.
By Tom G.
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Sep 4, 2022
Dear Valued Customer, Thank you so much for taking the time to leave us a rating. Thank you, Factory Outlet Store
Battery replacement made easy.
By Carol G.
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Sep 4, 2022
Dear Valued Customer, Thank you so much for taking the time to leave us a rating. Thank you, Factory Outlet Store
Needed a transducer, in stock,quick and easy
By DANIEL H.
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Sep 4, 2022
Dear Valued Customer, Thank you so much for taking the time to leave us a rating. Thank you, Factory Outlet Store
user friendly and consistent
By Michael B.
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Sep 4, 2022
Dear Valued Customer, Thank you so much for taking the time to leave us a rating. Thank you, Factory Outlet Store
I got a request to rate my experience before I got my new battery so I couldn't really review it completely till I found out how quickly the battery came and if it worked. But now I have received the battery very quickly! And it works! So I am very pleased with the service and the product. Also, they followed up to be sure everything with my order was handled well. I really appreciated their personal support. Thank you!
By Meredith
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Jun 21, 2022
"Dear Valued Customer, It was a pleasure speaking with you earlier. Id like to thank you for your time and feedback. As discussed your order has been shipped out and we have emailed the tracking details.If you have any additional questions/ concerns, please reach out to us at [email protected], or you can also call us at any time. Customer delight is our topmost priority !! Thank you for shopping with us, and we hope to do business with you again! Thank you, Factory Outlet Store."
Called customer support. They gave me part # but could not complete order for me. No big deal. Thanks.
By Gary
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Jun 24, 2022
Dear Valuable Customer, Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily. So thanks for your kind words and we look forward to serve you again. Thank you, FactoryOutletStore
Avoid FactoryOutletStore.com. I don’t know if I trust this Trustpilot either as, check now after the fact, most review sites are pretty negative about this outfit. Bought a refurb TomTom and it did go past the 90 day warranty. But they wouldn’t work with me at all when it stopped working shortly after that and it stopped acquiring any satellites at all. Totally locked up. They just referred me to the manufacturer. I wouldn’t buy from them again as most places would work with you and take it back and send you another refurb device. If they won’t be somewhat flexible on returns, just shop somewhere else.
By Carl H.
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Jun 20, 2022
Dear Valued Customer, Thank you for shopping with the factory outlet store. We appreciate you sharing your valuable feedback with us. We tried calling you but reached voice mail. May we request you to please give us a callback at your earliest convenience to get to know about your shopping experience? If you have any additional questions/ concerns, please reach out to us at [email protected] or call us at any time. We want to make every customer's experience great. We hope to hear back soon. Thank you for shopping with us, and we hope to do business with you again! Thank you, Factory Outlet Store