Excellent quality! Outstanding prices!
The quality is unbeatable, the promotional price was outstanding and they shipped it out immediately! You definitely have to check it out for all of the special people in your life!
By Lori W.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
762 reviews
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We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
762 approved reviews, newest moderated first
The quality is unbeatable, the promotional price was outstanding and they shipped it out immediately! You definitely have to check it out for all of the special people in your life!
By Lori W.
Returned for a refund. Looking for a different size.
By Derrence D.
The fast delivery and the quality of the product.
By SRC
Ring was thin and cheap looking
By Bill T.
Beautiful crucifix ring...just alittle thinner than I thought.
By Michele G.
The chain i bought was nice but wasn’t for me. However the delivery and return process was excellent. I highly recommend. I will buy in the future.
By Stephen R.
Beautiful jewelry. I got it very quickly too. I won’t buy my gold from anywhere else!
By MARIA D.
The overall experience was great. Fast delivery. Product description was very accurate. However, the fee for the returns was snuck in, in my opinion. Granted it's not a huge amount but I feel like it was not very clear.
By Lyuba Y.