FabricReviews of fabric.com

I ordered a “bolt” of white Kona brand cotton. Instead of arriving on a nice Kona labels bolt, it arrived flat and badly folded. In that condition it was utterly unusable, and I’m not even convinced it is really Kona brand.

Each of my orders of upholstery velvet (see exact product list below) and other fabric has arrived on time and exactly as described. In fact, one of my most recent purchases came in the mail last week and is actually much thicker and more beautiful than a swatch of the "Solstice Vintage Velvet" upholstery velvet from Rove Concepts (designer furniture), which is the fabric I was trying to match. I'm happy to report that I'll be using the Richloom velvet from fabric.com instead of the much more expensive designer velvet. Just a note for anyone who's concerned about reliability - their customer service seems to have improved dramatically in the last couple of years. I've poured through many old reviews of different fabrics on their site, and customers used to complain that the photos didn't match the actual fabric they received very well. However, many customers have commented in the last 2-ish years that the product photos have changed and are now much more accurate. An additional source of confidence for me is the responses of customer service representatives to any negative reviews. Customers who are dissatisfied are contacted and often offered full refunds when their issue cannot be resolved. I no longer have any reservations about shopping here, and I recommend this store to all my crafty friends. Products I've purchased here: *Richloom Clear Gadsden Velvet - Mica *Royal Velvet - Taupe *Richloom Fortress Clear Gadsen Velvet - Navy *Eroica Milano Velvet - Slate *Art Gallery Indie Folk Meadow Rayon Challis Dim Dark Blue *Royal Velvet - Steel Blue

Avoid. Deceiving. unhelpful customer service. order the fiteed sheet it was white in a picture when arrive it was blue. in the indicates blue I don't know how it happened. tried to explain and show picture they denied and said the picture is blue! it's white...

Never heard of this company until my UK bank blocked my card because this company tried to use my card fraudulently!

3 orders in last 60 days all with issues, 1st-ordered fabric, took them 1 week to inform me error in stock- told I can reorder, ok, but wait the price has gone up.no thanks 2nd- ordered-received-but wait... missing 3-1/2 yard of fabric (main part of order) 3rd- my order has been ''processing'' for 7 days, I was told 4 days ago its shipping out today. can't wait to see what happens now, not looking good my fabric friends.

I would highly suggest against ordering from this company unless you want your hard earned money going into a place where the 35 year old manager sleeps with the teenagers who he hires on because he grooms them up first saying hr wants to fire them but he wont agree. Hr is actually his mother, grandmother and father who all know exactly what's going on. Employees are treated terribly and told daily they are replaceable then ask you to come in early or stay late. Only time you have job security is if you're sleeping with him and 18 years old or younger. Doesnt even matter of they have a boyfriend or not. This company and everyone involved with " running" do not stand for anything they claim they do. Nor do they have any morals. Please consider putting your money into a company that actually deserves it.

I've ordered a few times now from fabric.com and I'm very happy with the items I've purchased. My orders are mostly for my home sewing and crafting needs and the fabrics are beautiful, high quality materials. Items arrived quickly and there's never been a mistake in the order. Their site is easy to navigate and lets you know if an item is not available. You can even leave your email to be notified when an item is available again. I'm very happy with fabric.com.

I purchased out door material for my outdoor furniture. The material is not outdoor material as the material started getting moldy within six months. I had the previous fabric for 12 years and it never got moldy. It looked old that is why I replaced the fabric. I purchased 13 yards, paid to have the cushions re-upholstered. Cost of $1,000 that I basically through in the garbage. Horrible experience.