Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
123 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
fable.com is listed under Bathroom & Kitchen.
fable.com (fable.com) has 123 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
123 approved reviews, newest moderated first
The quality of the glasses was excellent. Beautiful, minimalist design.
By customer
Response from fable.com· Aug 23, 2026
Minimalist is a hard thing to get right without it going cold. Glad these struck the balance for you. Enjoy them. -- Joe
Timely delivery and excellent product
By Len
Response from fable.com· Aug 23, 2026
Short and sweet, we'll take it. Glad it turned up on time and lived up to it. Enjoy! -- Joe
I haven't received my order yet. Myborder was placed on July 12 and the tracking information indicates its still waiting as of Jul 26. Sending out satisfaction surveys before a product is delivered is a mistake
By SM
Response from fable.com· Jul 27, 2026
Hi there, thank you for flagging this, and I'm sorry your order still hasn't made it to you. Two weeks with no movement isn't the experience we want for anyone, and you're right that a satisfaction survey has no business landing before your pieces do. That's on us to fix. I'd love to make this right. If you can share your order number (or the email you used at checkout), we'll track down your package right away and get you a real answer — not another survey. You can reach us directly at [email protected] and we'll jump on it. Thanks for your patience, and for giving us the chance to set things right. — The Fable team
The quality of every piece I’ve received has been amazing. Everything is packed extremely well and the colors I selected are even more beautiful in person.
By TM
Response from fable.com· Aug 23, 2026
Colour is the hardest thing to get across on a screen, so hearing it's better in person is the best compliment we can get. Glad everything has arrived safely too. Enjoy them. Joe
The items arrived in some first-rate packaging. Not a single glass arrived other than in pristine condition. The real test, of course, will be their durability with everyday use.
By DeWayne A. P.
Response from fable.com· Aug 23, 2026
A fair test, and the only one that really counts. That's what we build them for, so we're happy to be judged on it. Let us know how they hold up. -- Joe ([email protected])
Very very long backorder - only to have items shipped and next day items went on sale - kind of a slap in the face Plates are nice, but not worth the inconvenience and money
By Ellie
Response from fable.com· Jul 24, 2026
Thanks for getting in touch. We'd love to figure out a way to make this right. Would you be able to send us an email to [email protected]? We're always happy to do price adjustments and ensure that you are offered the lowest price possible. Best, Joe
Beautiful glasses, strong so far, lovely to drink out of! Came packaged beautifully.
By Rebecca T.
Being an online browser, I decided to visit the Granville store to check out rug samples. I treated myself to a scone and speciality tea while contemplating choices. The staff was very helpful in a non aggressive way. The first rug we purchased from the store was easily exchanged and the second one, which we kept, was delivered to our home within 8 business days from New Brunswick. I highly recommend a visit to this lovely store if you live in the lower mainland. We are very happy with our experience and purchase.
By Karen C.
