fable.comReviews of fable.com

I receive my two cutlery sets I was not disappointed.I love the weight of the knives and the shape of all of it.Right down to the packaging!

Speedy delivery, outstanding packaging plus guaranteed safe arrival. And that doesn't even talk about the superb glassware!

absolute shit communication. and delivery time line is a joke. like the worst. EVER. LIKE I will never shop online in your store kinda thing.

One of the worst experiences I have ever had from an online company. I ordered 4 sets of dish ware in July and at purchase they told me deliver would be August 13th. It is now October and I still only have 1 of the 4 sets. They have shipped me wrong items, told me of repeated delays, and have no inventory. Support has been a nightmare, they ask for pictures I have sent multiple times, require me to repackage their mistakes, and continually make excuses. They never update me unless I hound them and have offered nothing for their repeated delays and mess-ups. I was a fan of Fable but this last order has absolutely soured my view of the company.

I love my Fable dishes. They are a perfect match and addition to my farmhouse decor and my kitchen. I think they even make my food taste better, lol. They are beautiful, well-made, and I love using them daily.

We experienced your wine glasses at a restaurant in Calgary (I live just outside of Calgary) and my wife suggested that she would love a few. So as I was heading on a trip to Seattle via Vancouver by car I looked you folks up and dropped in. You only had three glasses in stock but your VERY helpful young man who was managing the store arranged a great coffee for me and the shipping of a full set making the deal possible and done. Much appreciated

Took way to long to acknowledge my order was placed and then weeks later to tell me its prepped to ship with a label not showing any tracking. Emailed asking for update.. no reply. About 2 weeks later my 4 wine stemless wine glasses arrived. Packaged great, look great -- worth the wait, no. If I'd know I have to wait that long I would have gone another way.

EDIT: Joe, the founder, replied and cleared up the confusion. I conclude the mix-up is because they're a small, scrappy company. Checked today and they've already fixed the mistake. That's a sign of a brand that really cares. Changing my review to 4 stars. --- I bought glassware from Fable expecting the considered, high-end experience the brand markets. What I got instead was confusion at every step. In store, I asked the staff to explain the difference between the regular glassware and the Pro version. The only answer I got was that the Pro is twice as strong. That doesn't clear much up, because Fable already markets the regular line as strong and shatter-resistant, so twice as strong as what? No one in the store could explain it. When the staff at a premium brand can't articulate the difference between two products, it's hard to know whether you're paying for better glass or just a higher price tier. It got worse at home. Opening the box, I genuinely could not tell which version I'd bought. It just said "The Coup Glass" despite purchasing the Pro version ($10 more per glass). I called the store again and was told to check for a small shield on the base of the glass. There was no shield. So I called again, and the follow-up explanation was that because the box had no green sticker on it, it must be the Pro. Despite having the same name as the regular glasses. So I paid the premium and I'm taking it on faith, on the basis of a sticker that isn't there. Nice-looking products, but the experience around them doesn't match the positioning or the price. Disappointed in the brand and expected more.