Account setup was a tad confusing
Account setup was a tad confusing, otherwise 5 stars. Thanks
By Chuck K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1,153 reviews
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Home | Vision Test From Home | EyeQue
EyeQue (eyeque.com) has 1,153 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,153 approved reviews, newest moderated first
Account setup was a tad confusing, otherwise 5 stars. Thanks
By Chuck K.
Creating an account was a NIGHTMARE! Checking out was even WORSE! It kept refusing to accept my state as ILLINOIS, even though I clicked on it in the dropdown menu. Finally had to find a way to workaround it and place the order. Spent most of an hour just trying to make the purchase.
By Martin E.
Response from EyeQue· Apr 21, 2020
Hi Martin, We are SO sorry for this experience. Do you mind letting us know if you were checking out on mobile vs desktop? It will help us identify what the problem could have been. We'd like to make it right if we can, please feel free to email us at [email protected] so we can look further into the issue.
Fast and easy.
By Zoilo C.
Easy to maneuver through purchase.
By LUIS R.
Simple online shopping experience!
By Mike S.
Quick & easy to order. Now anxious to receive & try it!
By Chuck M.
Very easy ordering and great discount!
By David F.
Purchase process was Easy!
By Doug S.