Easy online ordering
Easy online ordering
By Stacie B.
Response from Eyemart Express· Jul 2, 2026
So happy to hear about your experience. Thank you for sharing this review!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,430 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,430 approved reviews, newest moderated first
Easy online ordering
By Stacie B.
Response from Eyemart Express· Jul 2, 2026
So happy to hear about your experience. Thank you for sharing this review!
I had occasion to go to the Holly location yesterday. The staff was absolutely phenomenal! The gentleman who helped me Jin, was so friendly, knowledgeable, courteous and professional! Other staff at the location, Juan and Amy were also very friendly and an absolute pleasure! All and all my visit turned out to be a highlight of my day!
By Barbara B.
Response from Eyemart Express· Jul 2, 2026
Thank you so much for taking the time to rate and review your local store. We’re overjoyed to hear you were satisfied with our customer service and we will pass your kind words along to the team! We look forward to seeing you again!
Ordering process was great. Received my glasses and I could not see out of them. Have to go to the store and have them fixed.
By Mary
Response from Eyemart Express· Jun 29, 2026
We appreciate you letting us know so we can fix this issue. We want to make it up to you! Call our customer care line at 1-888-372-2763 so we can make this right.
Online order was easy, price was very good. Quick shipping
By Bill S.
Response from Eyemart Express· Jul 2, 2026
Perfect! We’re looking forward to seeing you again soon! 👓
Leeona the lady that helped me was outstanding.she listen and helped The 3 stars I gave has nothing to do with Lemons.
By Gary P.
Response from Eyemart Express· Jun 29, 2026
We’re always happy to help and we will be sure to pass your kind words along to Leeona!
I'm pretty sure that my second pair of glasses that I got at the same time as the ones I wear, isn't right. The ones I'm wearing aren't even right! It took me too long to get used to these glasses. For my eyesight not changing much, it took me almost 2 weeks to get used to them and that's not normal for me. I never planned on ever going back except now I need scratches fixed. I'm going to take both glasses back and have them tested. I think the doctor made my eyesight worse
By Julia K A.
Response from Eyemart Express· Jun 29, 2026
Thanks so much for the heads-up. We want to make this right. Please reach out to us at our customer care line: 1-888-372-2763.
I've never ordered a pair of glasses all by myself, and online before. The process was easy and something I'd do again. My glasses should arrive by the end of the week, and payment was easy too.
By howard S.
Response from Eyemart Express· Jul 2, 2026
We’re thrilled you had a good experience!
Fast, easy ordering at a great value!
By Rhonda
Response from Eyemart Express· Jul 2, 2026
Perfect! We’re looking forward to seeing you again soon! 👓