Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,430 reviews
Eyemart ExpressSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,430 approved reviews, newest moderated first
They are so easy to work with, and they have great prices and a great selection. This is my go to for Glasses.
By Laurie
Response from Eyemart Express· May 20, 2025
We're happy to hear that you find our prices and selection great! When you’re happy, we’re happy! If there’s anything else we can do for you, please feel free to reach out!
I give it a 4 star because I wasn’t aware of a delay but overall my experience was great!
By Aaron I.
Response from Eyemart Express· May 19, 2025
We appreciate you taking the time to share your experience. We're glad you had a great experience overall. We're always working to improve our communication about potential delays. If there’s anything else we can do for you, please feel free to reach out!
Accurate, fast and economical.
By Lynn
Response from Eyemart Express· May 19, 2025
You made our day! We really appreciate you sharing your thoughts, and we hope to see you again soon.
Easy process!
By Mark S.
Response from Eyemart Express· May 19, 2025
Thank you! ☺️ We always love hearing from happy customers.
Online order was easy. Looking forward to receiving my new glasses and hoping am as happy with them as well.
By Judy D.
Response from Eyemart Express· May 19, 2025
Thank you for your kind review! We're thrilled to hear that you had a positive experience placing your order. We hope you love your new glasses!
Customer service was very good. Polite, friendly, welcoming, and focused.
By Thankful C.
Response from Eyemart Express· May 19, 2025
We’re overjoyed to hear you were satisfied with our customer service! We look forward to seeing you again!
I went there today asking for a new lens which I bought somewhere else. I will look for some different glasses. They were so rude to me. Three teenagers sitting around. They don’t take my insurance can I please look they wouldn’t help and I was the only one there
By Myra A.
Response from Eyemart Express· May 19, 2025
We’re so sorry you didn't have a great experience in our store. Can we make it up to you? Please reach out to our customer care line at 1-888-372-2763.
Worked with Keyana at vision 4 less. She did an outstanding job and went above and beyond to help me get my glasses. Thank you Keyana!
By doug G.
Response from Eyemart Express· May 16, 2025
We're so glad to hear you had a positive experience with Keyana! It's wonderful to know she went above and beyond to help you get your glasses. Thank you so much for taking the time to rate and review your local store and we look forward to seeing you again!
