Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,430 reviews
Eyemart ExpressSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,430 approved reviews, newest moderated first
Kimmy was awesome getting us 8 pairs of glasses
By Joanna S.
Response from Eyemart Express· Aug 4, 2025
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
Glasses were made perfectly! Price was good! Arrived fast!
By Ursula B.
Response from Eyemart Express· Aug 4, 2025
We're happy to hear that your glasses were made perfectly, the price was good, and they arrived fast! Thank you for your positive feedback.
27 calls with no answer. Got thru one time told me lens were in and would be getting a text or email the next day..... nothing! a week later finally was able to get someone to go by there to check (i live 30 mins away) and the glasses were ready. Poor service and incompetent and won't go back.
By Rick
Response from Eyemart Express· Aug 4, 2025
Thanks for your review. We’re so sorry about your experience. We’re taking notes and will address them with our store team.
I ordered glasses online for my adult son. Picked them up yesterday and he said they're perfect! Thank you so much!
By Tammy K.
Response from Eyemart Express· Aug 4, 2025
We're so happy to hear that your son loves the glasses! It's wonderful knowing we could provide him with a perfect fit. Thank you for your positive feedback!
Great selection; good virtual Tryon option
By Vicki D.
Response from Eyemart Express· Aug 4, 2025
We're glad you found a great selection and enjoyed the virtual try-on option. Thank you for your positive feedback; we appreciate it!
They have always been helpful when I go in to find new glasses. I have also been happy with on-line buying.
By kim A.
Response from Eyemart Express· Aug 4, 2025
We're glad you find our team helpful when selecting glasses. We appreciate your continued satisfaction with both our in-store and online services. Thanks for the feedback!
Go selection of frames and fast service
By Ernest M.
Response from Eyemart Express· Aug 4, 2025
We're glad you found frames you liked and that our service was fast! Thank you for your positive feedback.
The ease of ordering glasses on your website was appreciated. Great selection to choose from.
By Mike R.
Response from Eyemart Express· Aug 4, 2025
You made our day! We really appreciate you sharing your thoughts, and we hope to see you again soon.
