Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,430 reviews
Eyemart ExpressSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,430 approved reviews, newest moderated first
I ordered this pair online to pick up on the store. Everything went great. Glasses were ready, they fixed and old pair. Fast service great prices.
By JOE K.
Response from Eyemart Express· Aug 7, 2025
We're happy to hear that your online order and in-store pickup went smoothly. We appreciate your positive feedback regarding our fast service and great prices.
Responsive, clear communication
By Jamey
Response from Eyemart Express· Aug 7, 2025
Perfect! We’re looking forward to seeing you again soon! 👓
I have received great customer service from both the local eyemart express and the main office in TX.
By James B.
Response from Eyemart Express· Aug 4, 2025
We're happy to hear that you received great customer service from your local store and our main office support team! We appreciate your positive feedback and your time!
Easy to order. Saves time.
By Lynn
Response from Eyemart Express· Aug 4, 2025
We’re always happy to help!
I didn’t provide enough information for you to make my glasses, so you sent emails to inform me and then kept letting me know what else you needed. Good communication and quick response.
By Marvin C.
Response from Eyemart Express· Aug 4, 2025
We appreciate you taking the time to share your feedback. We're happy to hear that our communication and quick responses were helpful in getting the information needed for your glasses. We’re looking forward to seeing you again soon!
Very easy to use the website and the prices were amazing
By Stacy
Response from Eyemart Express· Aug 4, 2025
We're glad you found our website easy to use and our prices amazing. Thank you for your positive feedback; we appreciate it!
Jennifer was the best! She was very helpful and able to give us exactly what we asked for.
By Amelia A.
Response from Eyemart Express· Aug 4, 2025
We're happy to hear that you had such a positive experience! We appreciate your kind words and will pass them along to Jennifer! Thanks!
I had a wonderful experience with Robert! He was professional, kind, and went above and beyond to make sure I stayed within my budget. He didn’t hesitate to help me search for glasses for my daughter, and his caring attitude truly stood out. It's rare to find someone so patient and helpful thank you, Robert! If you are in Columbia SC, the Two Notch branch is where I had a great experience.
By Sabrina A.
Response from Eyemart Express· Aug 4, 2025
Thank you so much for taking the time to rate and review your Columbia location store and your experiences with Robert! We’re overjoyed to hear you were satisfied with our customer service! We look forward to seeing you again!
