Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,430 reviews
Eyemart ExpressSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,430 approved reviews, newest moderated first
Customer service is wonderful and helps when asking questions and service. Plus they are quick with your order
By Tanya G.
Response from Eyemart Express· Sep 19, 2026
So happy to hear about your experience. Thank you for sharing this review!
I really enjoyed my complete experience at eye mart express. Angelica was very helpful and patient while I was digging too find my quote for frames and prescription. Everyone is welcoming there I rate this location as the best. Thank you for execelent experience Angelica.Also price is reasonable and my glasses where ready in 26 minutes thats it.
By Patty D.
Response from Eyemart Express· Sep 18, 2026
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
Both the Optometrist and Optician teams were great! No problems with my insurance and even though both sides were busy, response times were very good. Dr. Coombs made sure I got a needed diabetic eye exam. Shoutout to Amber with helping me with ordering new lenses for my existing frames. Saved me lots of money! Great shop all around!
By Roy D.
Response from Eyemart Express· Sep 16, 2026
Thank you so much for taking the time to rate and review your local store. We’re overjoyed to hear you were satisfied with our customer service and we will be sure to pass your kind words along to the team! We look forward to seeing you again!
I love most that I got my new progressive lens glasses on sale. They are great and the bifocal is set perfectly!
By Lauri
Response from Eyemart Express· Sep 15, 2026
You made our day! We really appreciate you sharing your thoughts, and we hope to see you again soon.
I like that I found a good deal online, affordable and can’t wait to get my new glasses hopefully they are good
By Corpus C.
Response from Eyemart Express· Sep 15, 2026
Thank you! ☺️ We always love hearing from happy customers.
I got new glasses plus I ordered reading glasses online. The prescription seems fine. Unfortunately my insurance doesn't cover Eyemart Express, so I went to another business for glasses that were covered by my insurance. I had so much more trouble with the second experience. It is over an hour to drive to where these businesses are located and I have to arrange transportation. I am 78 and have a complicated prescription. I'd rather pay out of pocket for good glasses than have them covered by insurance and be unsatisfactory.
By K. H.
Response from Eyemart Express· Sep 15, 2026
So happy to hear about your experience. Thank you for sharing this review!
Very friendly and helpful
By Mikayla B.
Response from Eyemart Express· Sep 15, 2026
Thank you! ☺️ We always love hearing from happy customers.
The pricing was super affordable and the customer service is unmatched
By Jasmine R.
Response from Eyemart Express· Sep 15, 2026
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
