Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
720 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find your favorite ready-made readers, prescription eyeglasses frames, bifocals, blue light blocking readers, progressive multifocus, transition photochromic glasses online !
Eyekeeper (eyekeeper.com) has 720 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 109 reviews with 1 star · Clear filters
it’s prescriptive i thought it was just the blue light but i put them on and my vision was blurry
By Efren P.
Response from Eyekeeper· Oct 17, 2025
Dear Customer We apologise for the unpleasant shopping experience. We have contacted you via email to communicate with you about this issue. You can also contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER
Never received my order, but I did get a refund
By Catherine T.
Response from Eyekeeper· Oct 17, 2025
Dear Customer We apologise for the unpleasant shopping experience. Thank you very much for your feedback. We will strive to improve and enhance customer satisfaction. If you encounter any issues, you can also contact us by email [email protected]. Have a nice day! Kind regards, EYEKEEPER
I never received the glasses that I ordered. The shipping company that Eyekeeper uses is terrible, they failed to leave my order twice after repeated calls to them and lots of my time, I've given up. I even tried calling Eyekeeper customer service and couldn't reach anyone, I'm very unhappy and disappointed with Eyekeeper and the shipping service Eyekeeper uses
By DENATALE/NEILROBERT
Response from Eyekeeper· Oct 17, 2025
Dear Customer We apologise for the unpleasant shopping experience. We have contacted you via email to communicate with you about this issue. You can also contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER
I won’t even talk about the frame, but the quality of the lenses that an optician made is terrible.
By MON KHANT Y.
Response from Eyekeeper· Oct 13, 2025
Dear Customer We apologise for the unpleasant shopping experience. We will contact you via email to communicate with you about this issue within a few days. You can also contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER
Lunettes en plastiques complètement nulles
By Olivier C.
Response from Eyekeeper· Oct 13, 2025
Dear Customer We apologise for the unpleasant shopping experience. Thank you very much for your feedback. We will work even harder to optimize and improve our products to make them better. If you encounter any issues, you can also contact us by email [email protected]. Have a nice day! Kind regards, EYEKEEPER
The frames were much thicker looking than the pictures. I dont seem to be able to see through the glasses as well as my current glasses of the same strength. I will only be wearing these glasses in an emergency
By Lyn O.
Response from Eyekeeper· Oct 13, 2025
Dear Customer We apologise for the unpleasant shopping experience. We have contacted you via email to communicate with you about this issue. You can also contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER
6 pairs of glasses purchased a month ago and every pair of them a piece broke off inside the arm of the glasses near the hinge and the glasses are not fit for purpose
By Claire
Response from Eyekeeper· Oct 7, 2025
Dear Customer We apologise for the unpleasant shopping experience. We have contacted you via email to communicate with you about this issue. You can also contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER
It turned out to be a weak product.
By Chris
Response from Eyekeeper· Oct 7, 2025
Dear Customer We apologise for the unpleasant shopping experience. We have contacted you via email to communicate with you about this issue. You can also contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER
