EyekeeperReviews of eyekeeper.com

I ordered a pack of 4 glasses 2 weeks ago and they still haven't arrived. This company does not believe in REFUNDS

I waited weeks for my order which didn’t arrive. I eventually contacted my bank and put in a chargeback. My bank refunded me within a few days. Eye keeper then contacted me and asked me to cancel the chargeback and they would resend the glasses or give me a refund. This is the only correspondence I had with them.

Ordered two pairs of glasses for my hubby. The first broke within a week after giving them to him for Christmas. The company offered a full refund. I ended up with just a refund for the one pair of glasses. I tried to have them reverse that and just send replacement because they obviously miswrote their message to me. Run don't walk to another company. It was also hard to make a review so that tells me they only want Happy Customer.

I placed two orders, about a month apart. One order was for a set of 5, multi colored readers and one for a necklace/folding reader. First order took months to receive and was wrong…I got a set of 5 black and brown readers. The necklace I ordered was out of stock…after speaking w CS numerous times, my fifth alternate option was sent and it was pure junk; nothing like the item I originally ordered. After reaching out to CS again, they agreed to partially refund my money. Still waiting on a solution to the issue with the first order. SMH. I wanted driving glasses too but I won’t be buying from here. Great selection and prices, but their follow through on delivery and customer service is piss poor.

Do NOT trust them. No deliveries, no refunds — total scam. Stay far away.

Eye glasses never delivered. Customer care phone mailbox is full and won't take messages, emails are not returned. Lesson learned, I'm glad it was only $25 lost. Won't be buying from China anymore.

Excellent trustworthy company pricing and products. First class customer service. Highly recommended

item did not arrive