I am a return customer I bought my last…
I am a return customer I bought my last set and they were faulty and Eyekeeper responded quickly and refunded me asap. Great service
By Natalie F.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
720 reviews
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Eyekeeper (eyekeeper.com) has 720 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 481 reviews with 5 stars · Clear filters
I am a return customer I bought my last set and they were faulty and Eyekeeper responded quickly and refunded me asap. Great service
By Natalie F.
Great glasses and great customer service. Unfortunately a couple of my pairs broke and they sent me free replacements immediately. I’m very pleased and satisfied and would 100% recommend them!
By Andy
The team were super helpful in resolving my problem
By Josh And Sarah D.
They quickly replaced my glasses that had a crack and were very gracious and easy to talk to Thank you … I love these frames
By Tracey F.
I had a problem with one pair of sunglasses and I contacted Eyekeeper and they sorted it straight away
By Ann O.
Contacted customer service with a problem and had fantastic customer service from Winnie , sorting out my issue really quickly Thanks
By malcolm H.
Having purchased a pair of specs it was disappointing I had an issue with one arm coming off. On writing to eye-keeper they offered to replace or exchange which Ive requested. Many thanks Eyekeeper good service. Kind Regards David
By David R.
What fantastic customer service. I had an issue with my glasses & was contacted within 24 hours by Winnie who was very professional & 3 days later I received a replacement pair. There’s no doubt that Eyekeeper has a customer for life in me. You’re foolish if you don’t try them.
By tim R.