After leaving a negative review
After leaving a negative review, the company contacted me and offered a replacement pair. I had already dumped the original pair with the broken leg, so I thought it was a nice gesture.
By James N.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
720 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find your favorite ready-made readers, prescription eyeglasses frames, bifocals, blue light blocking readers, progressive multifocus, transition photochromic glasses online !
Eyekeeper (eyekeeper.com) has 720 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 71 reviews with 4 stars · Clear filters
After leaving a negative review, the company contacted me and offered a replacement pair. I had already dumped the original pair with the broken leg, so I thought it was a nice gesture.
By James N.
Lovely glasses excellent customer service
By DD
I had a problem with some glasses and Eyekeeper reached out quickly and sent me new glasses. Impressive customer service. 😊
By Victoria
My favorite glasses are wonderful. They look good on me and more importantly they sit light on my face. Un fortunately, because they are so light, they are easily broken. This logical consequence seems like a fair trade off to me. They're inexpensive. I'll order more. this time they did not have my favorite in stock. The similar styles are not as suitable.
By Claudia
Response from Eyekeeper· Nov 2, 2025
Dear Customer, We apologise for the unpleasant shopping experience. We have contacted you via email to communicate with you about this issue. You can also contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER
Went effortlessly ordering was nice and easy 6/8days my only complaint is with the delivery driver company dropped my delivery and left it on the ground floor I live on the 3rd floor thank goodness I have good neighbours there’s a lift so the driver needs to sort it out and use the lift simple 🤷♂️
By Calvin
Sehr schnelle Lieferung, obwohl aus China kommend. Für den Preis wirklich gut.
By Norbert K.
Love the glasses well made
By Kristin L.
Better than most every reader I have used, these are well made, comfortable, and they stay on your face. Had the delivery been a bit faster, I would have given them that fifth star. Highly recommended.
By PANASONIC CONSUMER A.