They went out of their way
I messed up my own order. They caught it, reached out quickly, and even gave me suggestions on what would be best for my cart. Really impressed. I will use Extreme Kartz again.
By Dan M.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
250 reviews
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We aren’t a call center - we are a team of golf cart experts. We specialize in offering a wide range of golf cart parts and accessories for Club Car, EZGO, Yamaha, Icon, and Evolution Golf Carts. Take your cart to new heights with our top sellers, including high-performance Lithium Batteries, body kits, lift kits, Navitas kits, wheels and tires, and Custom Seats tailored to your preferences.
Extreme Kartz (extremekartz.com) has 250 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
250 approved reviews, newest moderated first
I messed up my own order. They caught it, reached out quickly, and even gave me suggestions on what would be best for my cart. Really impressed. I will use Extreme Kartz again.
By Dan M.
Extreme carts sent me a lift kit that was damaged and missing parts. They respond quickly to emails but take no action after that. I have had my golf cart in pieces for 3 months waiting for them to ship me the correct parts. Do not use this company.
By Joe I.
Unprofessional company. Ordered a important part, they waited days then ask them to call me before processing the order. We all have been ordering items online for a long time now. It a simple process, you order and they process and ship. This company wasted my time, then says they will process the orders days after I place the order then immeditly cancels and refunds my money because I asked them to expedite the shipping because it was an emergency. What a terrible way to do business for a business that all they do is online orders. They dont carry any products and only drop ship. Stay away!
By Anthony
Response from Extreme Kartz· Sep 30, 2024
Hi Anthony. We reached out to you, but will put the information here as well. Every ecommerce site has fraud software that flags orders. This is for your security and safety as well. Our system flagged your order which requires us to get specific information from you to verify your order. When we reached out to you to verify, you didn't answer any of our questions. We would have loved to have taken care of you, as we have numerous customers that are outside the country that purchase from us all the time. But our hands are tied without the validating information. We'd be glad to fulfill your order as soon as it gets verified. Thanks!
Trying to reach someone in customer service is not fruitful we ordered a $2800 battery only to receive a plug. Someone please contact us to resolve this issue and I will update my rating.
By Jami
Bought the Navitas 600 amp, and 5k engine swap kit my 2010 Club Car Precedent. Prior to kit installation my cart had a max speed of 17mph. After installation of kit, my top speed is 33 mph, nearly a 100% improvement. Support from Ryan Hart was excellent. Instructions are weak. But with a video on Navitas’s website, I was able to complete the install with a minimal amount of wasted time. Extreme Karts - I would buy from them again. Worthy of 5 star rating.
By Bill C.
Response from Extreme Kartz· Apr 17, 2024
Thanks for the great review, Bill! We’re so glad that Ryan was able to help you. Your recommendation means the world to us! Thanks for taking the time to review and more importantly, thanks for being our customer!
Ryan was great ! Couldn't have asked for better customer service!! He was very well spoken and very professional! Felt like I was talking to a friend ! Very friendly and straight to the point ! Even made sure I had my tracking number after the call via text !! Would recommend to everyone just based off that experience!!!! Thanks Ryan !!!! For the great quality customer service!!!
By Nicholas C.
Response from Extreme Kartz· Apr 3, 2024
Thanks, Nicholas! So glad Ryan was able to help you! Your recommendation means the world to us! Thanks for taking the time to review and more importantly, thanks for being our customer!
rear seat kit, grab rail, and seat covers all arrived as advertised. Decal had peeled off of the drivers side rear seat frame, but wasn't that big of a deal to me. Might want to order the seat belt kit, but I'm gonna wait and see how I like it with out for a season.
By Chris W.
Response from Extreme Kartz· Apr 3, 2024
Thanks Chris! We’re glad that the rear seat kit, grab rail, and seat covers met your expectations. Sorry about the decal on the driver's side rear seat frame – we'll definitely take note of that. Totally get you wanting to hold off on the seat belt kit; it's important to see how things feel first. Just let us know if we can help you with anything in the meantime. Thanks for taking the time to review and more importantly, thanks for being our customer!
Jordon was your sale rep with whom I worked. Jordon was quick to respond to a number of questions that I presented him. I not only conversed with him via email but also via telephone. He was also very pleasant when talking on the phone. If he didn't have answers immediately he always got back to me in a timely manner. In my view you have an excellent employee in Jordon who represents Extreme Kartz extremely well. My order was promptly shipped and received in a very timely manner. Fully recommend Extreme Kartz.
By WV-Lefty
Response from Extreme Kartz· Apr 3, 2024
Thanks for the fantastic review! Your recommendation means the world to us, and we sincerely appreciate your trust and support. Thanks for taking the time to review and more importantly, thanks for being our customer!